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Contact us

If you have questions or need help, please contact us.

Behavioral Health

888-778-4651 (TTY:711)

Behavioral Health Crisis Line

Carelon

844-265-7590

Available 24/7

Care Management

Phone:

800-393-8858

CenterWell Pharmacy™

centerwellpharmacy.com

855-430-1738 (TTY:711)

Monday – Friday, 8 a.m. – 11 p.m. and Saturday 8 a.m. – 6:30 p.m., Eastern time

Fax: 800-379-7617

CenterWell Specialty Pharmacy

855-506-1633 (TTY:711)

Monday – Friday, 8 a.m. – 11 p.m. and Saturday 8 a.m. – 6:30 p.m., Eastern time

Fax: 877-405-7940

Child well visit program

800-611-1467 (TTY:711)

Community Management

813-392-5303 (TTY:711)

Monday – Friday, 8 a.m. – 4:30 p.m., Eastern time

Disease Management and complex case programs

800-229-9880 (TTY:711)

Monday – Friday, 8:30 a.m. – 5 p.m., Eastern time

Fraud, Waste, and Abuse

800-614-4126

Go365

888-225-4669 (TTY: 711)

HearUSA

877-664-9353

HumanaBeginnings

800-322-2758 ext, 1500290 (TTY:711)

HumanaFirst® 24-hour Nurse Advice Line

800-477-6931 (TTY: 711)

Available 24/7

Long-Term Care Member Services

888-998-7732 (TTY: 711)

Member Services

800-477-6931 (TTY:711)

Monday – Friday, 8 a.m. – 8 p.m., Eastern Time

Over-the Counter (OTC) program

CenterWell Pharmacy™

800-526-1490 (TTY:711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time

Pharmacy inquiries

844-918-0110 (TTY:711)

Smoking cessation program

855-330-8053 (TTY:711)

Substance abuse program

800-229-9880 (TTY:711) 

Transportation

ModivCare

Mymodivcare.com

866-779-0565 (TTY: 711)

Monday – Friday, 8 a.m. – 5 p.m., Central time.

Vision

iCare Health Solutions

MyiCarehealth.com

855-373-7627

Weight Management Program

855-330-8053 (TTY:711)

Humana Healthy Horizons in Florida

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