If you have questions or need help, please contact us.
Contact us
Behavioral Health | 888-778-4651 (TTY:711) |
Behavioral Health Crisis Line | Carelon 844-265-7590 Available 24/7 |
Care Management | Phone: 800-393-8858 |
CenterWell Pharmacy™ | centerwellpharmacy.com 855-430-1738 (TTY:711) Monday – Friday, 8 a.m. – 11 p.m. and Saturday 8 a.m. – 6:30 p.m., Eastern time Fax: 800-379-7617 |
CenterWell Specialty Pharmacy | 855-506-1633 (TTY:711) Monday – Friday, 8 a.m. – 11 p.m. and Saturday 8 a.m. – 6:30 p.m., Eastern time Fax: 877-405-7940 |
Child well visit program | 800-611-1467 (TTY:711) |
Community Management | 813-392-5303 (TTY:711) Monday – Friday, 8 a.m. – 4:30 p.m., Eastern time |
Disease Management and complex case programs | 800-229-9880 (TTY:711) Monday – Friday, 8:30 a.m. – 5 p.m., Eastern time |
Fraud, Waste, and Abuse | 800-614-4126 |
Go365 | 888-225-4669 (TTY: 711) |
HearUSA | 877-664-9353 |
HumanaBeginnings | 800-322-2758 ext, 1500290 (TTY:711) |
HumanaFirst® 24-hour Nurse Advice Line | 800-477-6931 (TTY: 711) Available 24/7 |
Long-Term Care Member Services | 888-998-7732 (TTY: 711) |
Member Services | 800-477-6931 (TTY:711) Monday – Friday, 8 a.m. – 8 p.m., Eastern Time |
Over-the Counter (OTC) program | CenterWell Pharmacy™ 800-526-1490 (TTY:711) |
Pharmacy inquiries | 844-918-0110 (TTY:711) |
Smoking cessation program | 855-330-8053 (TTY:711) |
Substance abuse program | 800-229-9880 (TTY:711) |
Transportation | ModivCare Mymodivcare.com 866-779-0565 (TTY: 711) Monday – Friday, 8 a.m. – 5 p.m., Central time. |
Vision | iCare Health Solutions MyiCarehealth.com 855-373-7627 |
Weight Management Program | 855-330-8053 (TTY:711) |