Health and wellness

We provide health and wellness programs and resources to make your life better. That sets us apart from other health plans. Learn how Humana Healthy Horizons in Florida^® helps you live a better life.

Adult playing football outdoors with two children

Using your plan

We want you to be able to take advantage of all the ways your health plan can make your life better. Extra benefits like transportation to appointments and our Go365 for Humana Healthy Horizons^® rewards program make it easier than ever to meet your health goals.

Child wellness

We make children’s health a priority. Find the care your kids need and learn how to keep their futures and smiles bright.

Maternal health

Our HumanaBeginnings^® program helps pregnant women and new moms get the help they need. Access care managers, rewards, extra support and more.

Health and wellness library

We create resources to help our members manage their health and better understand their conditions.

Health and wellness programs

Wellness means focusing on your quality of life and doing things every day to maintain your health. We want to help you get there. Whether you need help fixing your diet, having a healthy pregnancy, or managing stress better, and more. We have developed our wellness programs were developed with your needs in mind.

Behavioral health

Your mental health is just as important to us as your physical health. We make sure you can get behavioral health services without a referral. A behavioral health provider can give you a list of common problems and talk to you about how to notice and manage them.

Treatments for mental health conditions include:

Alcohol and drug treatment programs

Assessment and evaluation

Crisis intervention

Individual, family, and or group for therapy

Inpatient treatment

Outpatient treatment

Psychosocial Rehabilitation

Use our Find a Doctor opens in new window service to find a behavioral health provider near you.

Learn more about your behavioral health coverage

Children’s program

We can refer you to children’s programs in your local area. These programs give early healthcare services to families with young children to help prevent health problems. We also work with your PCP to help you keep your child/children healthy.

Learn more about child wellness

Complex care management

Complex care management services are for those who have complex medical needs that require frequent and ongoing care. Humana nurses are specially trained in care management to provide these services to you. A team of physicians, social workers, and community service partners will work together to help meet your needs. Complex care management is an optional program.

Domestic violence program

We want you to be safe from harm. Your doctor should check for signs of domestic violence at your yearly visit. You also can get educational information from your doctor.

Fall risk prevention

We have a fall risk prevention process that involves screening, assessment, and care planning. A care manager will work with you to help you prevent falls. We also provide service referrals when needed.

Family planning services

You can get family planning services from your current doctor or from any doctor that offers family planning services. You do not need to get approval ahead of time. For more information, call Customer Care.

Go365 for Humana Healthy Horizons

Members who are enrolled in either an MMA Plan (Medical), Comprehensive (MMA and Long-Term Care), SMI or HIV/AIDS Specialty Plan can participate in Go365 for Humana Healthy Horizons. It is a wellness program that offers you rewards for taking healthy actions.

For each eligible Go365 activity completed, you can earn rewards and then use them to get gift cards in the Go365 in-app mall. Rewards earned through Go365 have no cash value and must be earned and redeemed within the same plan year.

Learn more about Go365 for Humana Healthy Horizons

New medical treatment

Some new treatments work well. Some new treatments do not work well. Some new treatments have bad side effects. We track new medical research, and use it to decide when to add new benefits to your health plan. If you think a new medical technology or treatment may help you, call your PCP. Your PCP will work with us to see if the treatment will help you and if we will cover it.

Pregnancy prevention program

We can refer you to community pregnancy prevention programs that are open to you. You can access these prevention programs no matter your age, gender, or pregnancy status. Referrals do not require partner or parental consent.

Prenatal / postpartum program

We provide access to care before, during, and after pregnancy. A care manager will help you through your pregnancy and give you learning materials. The program also provides rewards for completing healthy activities. After your baby is born, your care manager and/or your PCP will give you information about family planning.

Tobacco cessation program

Tobacco & Vaping Cessation Coaching

According to the American Lung Association, more than 480,000 people in the U.S. die from using or exposure to tobacco products. We can help you stop using tobacco or e-cigarettes.

Enroll in the Florida Tobacco and & Vaping Cessation Program through Go365 for Humana Healthy Horizons® and earn rewards for working with a Wellness Coach.

Tobacco & Vaping Cessation Coaching offers one-on-one support for members who want to stop using nicotine products. Our National Board-Certified Health & Wellness Coaches are experts in guiding people who want to improve their lives and well-being. Participants complete 8 sessions with a Wellness Coach and have 12 months to complete the program. Available to members 12 and older.

More information is available in the Go365 for Humana Healthy Horizons app opens in new window . To get started, call 855-330-8053 and press 1 for Tobacco & Vaping Cessation Coaching. 

The program also offers support for both over the counter (OTC) and prescription nicotine replacement therapy (NRT) for members 18 and older.

Get information about resources in your community

Call our Community Management Department at 813-392-5303 (TTY: 711), Monday – Friday, 8 a.m. – 4:30 p.m., Eastern time.

Weight management program

Weight Management Coaching

A healthy way of life involves many choices. A balanced diet or healthy eating plan is part of it. And our wellness coaches are here to help, too.

Develop a healthy eating plan

According to the Dietary Guidelines for Americans 2015–2020, a healthy eating plan:

Highlight fruits, vegetables, whole grains, and fat-free or low-fat dairy products
Include lean meats, beans, eggs, and nuts
Include foods low in saturated and trans fats, cholesterol, salt, and added sugars
Stays within your daily calorie needs

Work one-on-one with a Wellness coach

Weight Management Coaching offers one-on-one support for members who want to achieve or maintain a healthy weight. Our National Board-Certified Health & Wellness Coaches are experts in guiding people who want to improve their lives and well-being. To get started, have a well-being check-up with your PCP and ask that they complete, sign and submit a medical clearance form on your behalf. Once that is received, you will complete 6 sessions with a Wellness Coach. Participants have 12 months to complete the program. Available to members 12 and older.

More information is available in the Go365 for Humana Healthy Horizons app opens in new window . To get started, call 855-330-8053 (TTY: 711) and press 2 for Weight Management Coaching.

To learn more about how these programs can help you live better:

Check out your Member Handbook
Call Humana Customer Care at the phone number listed on the back of your Member ID card.

Learn how we measure the success of these programs

Program disclaimer

Go365 for Humana Healthy Horizons is available to all who meet the requirements of the program. Rewards are not used to direct you to select a certain provider. Rewards may take 90 to 180 days or greater to receive. Rewards are non-transferable to other plans or programs. You will lose access to the Go365 app and the earned incentives and rewards if you voluntarily disenroll from Humana Healthy Horizons or lose eligibility for more than one-hundred eighty (180) days. At the end of plan year, those with continuous enrollment will have 90 days to redeem their rewards.

Rewards have no cash value. The monetary amounts listed above are reward values, not actual dollars. For some rewards, your doctor has to tell us that you completed the healthy activity. Once we get this information from your doctor, you will see in the app the option to redeem the reward. For any reward you qualify to earn during the current plan year, we must get confirmation from your doctor no later than 90 days from the end of your plan year.

Gift cards cannot be used to purchase prescription drugs or medical services that are covered by Medicare, Medicaid, or other federal healthcare programs; gambling, alcohol; tobacco; e-cigarettes; or firearms.

Gift cards must not be converted to cash. Rewards may be limited to once per year, per activity. See description for details.

Wellness coaches do not offer medical, financial, or other professional advice, and should not be used in place of consulting a licensed professional. You should consult with an applicable licensed professional to determine what is right for you.