Enrollment information

Find information on how to change plans during open enrollment or tips on enrolling for the first time.

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How to enroll in Florida Medicaid

Ready to enroll in Humana Florida Medicaid? Great! Here are some things you need to know.

Before you enroll

Before you enroll in Medicaid, here are some things to keep in mind:

  • All Medicaid plans will have the same drug coverage.
  • All Medicaid plans will have $0 copays.
  • All Medicaid plans will have the same basic benefits.
  • Some plans may have extra services or perks

Mandatory enrollment

Mandatory enrollment means you qualify for Florida Medicaid and are required to enroll in a plan. You can choose the plan you want, or you will be automatically enrolled in a plan by the state.

The plan you choose is called a managed care plan.

Don’t worry—you have a chance to try out the plan in case you change your mind. You will have 120 days from the date you enroll to try your plan. During that time, you can change plans for any reason.

After 120 days, you will be locked in to the plan you chose for the next 8 months.

Open Enrollment Period

Your Open Enrollment Period gives you another chance to change your plan.

Open enrollment is 60 days before the end of your enrollment year, if you are a mandatory enrollee. During this time you can choose to change your plan.

Like your current plan? You don’t need to make any changes.

If you do decide to try a different plan, your new plan will begin once the current plan year is over.

When open enrollment ends, the plan you choose will be locked in for the next 12 months. This is the new plan year.

You will get a chance to change your plan each year during open enrollment.

Why choose Humana?

All Medicaid plans provide the same basic benefits, but with Humana, you will have access to a large network. In addition, Humana Medicaid plans include many member perks to support your best health. These perks are beyond the basic coverage Medicaid gives you.

Humana is proud to continue a strong relationship with Florida Medicaid, as we have for more than 20 years. We’re focused on helping you make the most of your plan.

Learn more about Florida Medicaid coverage


There are some cases where you might need to change your plan in the middle of a plan year. This is called disenrollment. Disenrollment is when you want to change plans outside of open enrollment or the first 120 days of enrollment.

You need to have a reason approved by the state if you want to disenroll.

For a list of approved reasons to disenroll, see your member handbook, PDF opens new window

Call a broker

Now that you know more about how to enroll in Humana Florida Medicaid, the next step is to talk to the state’s designated enrollment broker.

An enrollment broker can help you figure out what you need to do to enroll in a plan or change plans (disenrollment).

Not sure whether you can change plans? Some Medicaid members can change their plans at any time, for any reason. To find out if you may change plans, call an enrollment broker.

Call Florida’s enrollment broker to enroll, disenroll or ask questions:

1-877-711-3662 (TTY: 711)

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