2024 documents and forms

Below, you’ll find key plan documents and forms for the 2024 plan year. You can open and/or download each form as needed. These documents are effective from January 1, 2024 through December 31, 2024.

Member reading notes from paper

2024 Member Handbook – English pdf opens in new window  − Last updated October 1, 2023

2024 Member Handbook – Spanish pdf opens in new window  − Last updated October 1, 2023

2024 Prescription Drug Guide – English  pdf opens in new window − Last updated October 1, 2023

2024 Prescription Drug Guide – Spanish pdf opens in new window  − Last updated October 1, 2023

2024 Summary of Benefits – English pdf opens in new window  − Last updated October 1, 2023

2024 Summary of Benefits – Spanish pdf opens in new window  − Last updated October 1, 2023

2024 Annual Notice of Changes – English pdf opens in new window

2024 Annual Notice of Changes – Spanish pdf opens in new window

You may qualify for discounts on your broadband Internet service and the purchase of eligible computers and tablets. Also, enrollment in a Medicaid plan, like Humana Gold Plus Integrated, qualifies you for a free phone, talk, text, data, and more through Safelink Wireless.

Learn more about these available federal programs pdf opens in new window

Learn how Humana uses and protects your health information.

Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Notice – English pdf opens in new window

HIPAA – Aviso de Prácticas de privacidad pdf opens in new window

If you want someone to act on your behalf with us, he or she needs to complete and return to us an Appointment of Representative Form.

Appointment of Representative Form, PDF pdf opens in new window

Learn more about how we can help you in a language other than English.

Multilanguage Interpreter Services pdf opens in new window

Notice of Non-Discrimination

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services.

Non-Discrimination Notice – English pdf opens in new window  

Non-Discrimination Notice – Spanish pdf opens in new window  

Notice of Availability of Language Assistance Services and Auxiliary Aids and Services

Humana Inc. and its subsidiaries comply with Section 1557 by providing free auxiliary aids and services to people with disabilities when auxiliary aids and services are necessary to ensure an equal opportunity to participate.

Auxiliary Aids and Services Notice – English pdf opens in new window  

Auxiliary Aids and Services Notice – Spanish pdf opens in new window  

Pharmacy forms

Learn more about our process for reviewing and giving prior authorization and our step-therapy criteria.

2024 Illinois Prior Authorization Criteria pdf opens in new window

2024 Illinois Step-Therapy Criteria pdf opens in new window

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