Humana Dual Special Needs Plans for Indiana

PathWays Dual Care

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If you have questions about your Humana Pathways Dual Care SNP, or if you need help, please contact us.

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Behavioral Health Crisis Line	855-254-1758 Available 24/7
Dental	866-274-5888 (TTY:711) 8 a.m. to 8 p.m. seven days a week from Oct. 1 - Mar. 31 8 a.m. to 8 p.m. Monday - Friday from Apr. 1 - Sept. 30.
Member Services	866-274-5888 (TTY:711) 8 a.m. to 8 p.m. seven days a week from Oct. 1 - Mar. 31 8 a.m. to 8 p.m. Monday - Friday from Apr. 1 - Sept. 30.
Nurse Advice / Clinical Triage Line	800-449-9039 (TTY:711) Available 24/7
Transportation	866-274-5888 (TTY:711) 8 a.m. to 8 p.m. seven days a week from Oct. 1 - Mar. 31 8 a.m. to 8 p.m. Monday - Friday from Apr. 1 - Sept. 30.
Vision - Eyemed	866-274-5888 (TTY:711) 8 a.m. to 8 p.m. seven days a week from Oct. 1 - Mar. 31 8 a.m. to 8 p.m. Monday - Friday from Apr. 1 - Sept. 30.
Pharmacy Help Desk	800-865-8715

Humana Healthy Horizons in Indiana

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. We also provide free language interpreter services. See our full accessibility rights information, non-discrimination disclosure, and language options.

If you are requesting membership in a Dual Eligible Special Needs Plan (D-SNP), the following statement applies: I understand this plan is for individuals with both Medicaid and Medicare. My ability to enroll is based on verification that I am entitled to both Medicare and medical assistance under Medicaid.

Medicare beneficiaries may also enroll in Humana Medicare plans through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov

Our health benefit plans have exclusions and limitations and terms under which the coverage may be continued in force or discontinued. For costs and complete details of the coverage, refer to the plan document or call or write your Humana insurance agent or the company. In the event of any disagreement between this communication and the plan document, the plan document will control.

Other pharmacies may be available in our network. You can locate network pharmacies by visiting Humana.com/finder/pharmacy. CenterWell Pharmacy is the preferred cost-sharing mail-order pharmacy under many Humana MAPD and PDP plans. There are other pharmacies, including preferred cost-sharing retail pharmacies, are available in our network. Members can choose any network pharmacy for their prescriptions.

Humana is a Dual Eligible Special Needs plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in any Humana plan depends on contract renewal.

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Last Updated: 8/15/2025