Humana Healthy Horizons in Virginia
Cardinal Care
Go365 for Humana Healthy Horizons
At Humana, we care about your health and well-being. That’s why we reward you for taking extra steps to care for yourself. With the Go365 for Humana Healthy Horizons® program, you earn rewards for completing healthy activities.
Participate in healthy activities and earn rewards
As a Humana Healthy Horizons member, you can participate in the Go365 for Humana Healthy Horizons program. It is easy to complete healthy activities and earn rewards with Go365.
To get started:
- Download the Go365 for Humana Healthy Horizons App from the
Apple App Store orGoogle Play on a mobile device - Create an account on the app and sign in.
- Select an activity to get started, and you are on your way!
For each eligible Go365 activity completed, you can earn rewards and redeem the rewards for gift cards in the Go365 Mall. Rewards earned through Go365 have no cash value and must be earned and redeemed in the same program year.
Learn more about rewardable activities
You can earn rewards for completing healthy activities such as working with a Wellness Coach, getting preventive screenings and going to prenatal and postpartum visits. Rewards can be redeemed for e-gift cards through the Go365 Mall in the app.
Need assistance?
Call Go365 at 888-225-4669 (TTY: 711) to learn more.
Program disclaimer
Go365 for Humana Healthy Horizons is available to all who meet the requirements of the program. Rewards are not used to direct you to select a certain provider. Rewards may take 90 to 180 days or greater to receive. Rewards are non-transferable to other plans or programs. You will lose access to the Go365® app and the earned incentives and rewards if you voluntarily disenroll from Humana Healthy Horizons or lose eligibility for more than one-hundred eighty (180) days. At the end of plan year December 31, those with continuous enrollment will have 90 days to redeem their rewards.
Rewards have no cash value. The monetary amounts listed above are reward values, not actual dollars. For some rewards, your doctor has to tell us that you completed the healthy activity. Once we get this information from your doctor, you will see in the app the option to redeem the reward. For any reward you qualify to earn during the current plan year, we must get confirmation from your doctor by no later than March 15 of the following year.
Gift cards cannot be used to purchase prescription drugs or medical services that are covered by Medicare, Medicaid, or other federal healthcare programs; gambling, alcohol; tobacco; e-cigarettes; or firearms. Gift cards must not be converted to cash. Rewards may be limited to once per year, per activity. See description for details.
Wellness coaches do not offer medical, financial, or other professional advice, and should not be used in place of consulting a licensed professional. You should consult with an applicable licensed professional to determine what is right for you.