Humana Healthy Horizons in Virginia

Cardinal Care
Value-added benefits

Adult buckling infant into a car seat

Humana knows that true health and wellness is about more than just doctor visits. That is why Humana Healthy Horizons in Virginia members get additional benefits along with their medical coverage. These extra benefits, tools, and services are offered at no cost to you.

Value-added benefits

Explore the extra Cardinal Care benefits you get when you are a Humana Healthy Horizons in Virginia member.

Value-added benefits

Benefit

Benefit details

Caregiver Respite (non-waiver members)

Members not covered by waiver program may receive up to 240 hours of caregiver respite services per year with Care Manager approval. A 4-hour minimum is required per use.  

Convertible Car Seat or Portable Crib

Pregnant members who enroll and actively participate in our HumanaBeginnings Care Management program and complete a comprehensive assessment and at least 1 follow-up call with a HumanaBeginnings Care Manager can select 1 convertible car seat or portable crib per infant, per pregnancy.

Criminal Expungement

Members 21 and older can receive reimbursement of up to $110 for criminal record expungement onceper lifetime.

Disaster Preparedness Meals

14 shelf-stable meals up to twice per year, aim to reduce members’ anxiety and uncertainness in the face of 
natural disaster. 
  
The Governor must declare the disaster in the member’s county of residence to be eligible for the meals. 

Employment Physical

One  (1) employment physical per year. 

Environmental Modifications (non-waiver members)

Members not covered by waiver program can receive up to a  $5,000 per year benefit to offset the costs of making changes to member’s primary residence or vehicle that enables a higher level of independence with Care Manager approval. Potential uses may include a handrail or grab bar, widening a doorway, installing a walk-in shower, or the maintenance of these items. 

Fall Prevention Kit

Members who are at risk for fall may receive a fall prevention kit once per lifetime with Care Manager approval. Kit contains:

  • Non-Slip Socks
  • Reacher/Grabber
  • Non-Slip Bath Mat
  • Stair Treads

Member must not reside in a residential facility or nursing facility.

Financial Literacy coaching

Up to 6 life coaching sessions to members aged 16 and older to help them with their money management goals. Unused amounts do not roll over to the next quarter 

Produce box for Maternal Care

Pregnant members participating in HumanaBeginnings may receive up to 4 boxes of in-season, nutritious, fresh food annually from their second trimester to 60 days postpartum that are deemed food insecure with Care Manager  approval. 

Healthy Food Produce Box

Poor nutrition can worsen existing health conditions and slow recovery, while a healthy diet can prevent and manage disease. If you are living with or at risk of living with chronic conditions, we offer up to 4  produce boxes containing nutritious food that meets medical dietary guidelines, and educational materials that include recipes tailored to your condition. To be eligible for this benefit, you must have a qualifying chronic condition, be able to prepare your own meals and actively participate in Care Management.

GED Testing

Members 16 and older may receive GED test preparation assistance in both English and Spanish, including an advisor, access to guidance and study materials, and unlimited use of practice tests. Our test preparation assistance is provided virtually to allow for maximum flexibility and includes test pass guarantee to provide members multiple attempts at passing.

Haircuts for Kids

Members in grades K-12 (5-20 years old) may receive 2 haircuts a year valued at $20 each with the two redemption periods (March-April, July-September). 
  
Members must enroll in Go365 Mobile Wellness application by uploading a photo of their school registration, school ID, or class schedule.  

Hearing Services

Members 21 and older can take advantage of 1 hearing exam per year, 1 hearing aid per ear every 3 years, 2 hearing aid fitting/checking visits every 3 years, and 60 batteries per year. 

Home-Based Virtual Assistance Technology

Members participating in our Care Management or Disease Management Program are eligible to receive 1 artificial intelligence (AI)-enabled virtual assistance device.  One device per lifetime, per 

Non-Medical Transportation

Up to 30 round trips (or 60 one-way trips) up to 30 miles per year to locations such as social support groups, wellness classes, WIC and SNAP appointments, and food banks. This benefit also offers transportation to locations providing social benefits and community integration for members such as community and neighborhood centers, parks, recreation areas, and churches.

Over the Counter Pharmacy Allowance

Up to $65 per quarter per household allowance enables Members to purchase products that support appropriate care such as: 

  • Feminine products  
  • First aid equipment that do not require prescriptions.

Pain Management alternative - Chiropractic Services

Up to 12 annual chiropractor visits to manage chronic pain.

Parent/ guardian self-care Allowance

Reimbursement up to $40 per quarter for members that are a legal parent or guardian for children up to 12 months old to help cover the costs of childcare and enable our new parents/guardians to spend time doing activities independently and relieve stress.

Personal Care Attendant Services (non-wavier members)

Members not covered by waiver program may receive up to 80 hours of personal care attendant services per year with Care Manager approval. A 4-hour minimum is required per use.  

Personal Emergency Response System (PERS) (non-waiver members)

Members not covered by waiver program and enrolled in our Care Management or Diseases Management Programs may receive 1 personal emergency response system device per lifetime to provide round-the-clock emergency service.

Members must not reside in a residential facility or nursing facility. 

Photo Album

Humana provides members with Alzheimer’s or Dementia and enrolled in our Care Management or Disease Management Programs, 1 photo album annually. 

Post-Discharge Meals

14 pre-cooked, home-delivered meals that can be stored in the refrigerator following an inpatient or residential facility admission up to 4 times per year.  

Smartphone Services

With a smartphone, you have easy access to health-related information and can stay connected to your care team and health plan. Any Member who qualifies for the Federal Lifeline program will be eligible to receive a free smartphone with monthly talk minutes, text, and data. 

Sports Physical

One (1) sports physical per year. 

Tobacco & Vaping Cessation Coaching

Tobacco & Vaping Cessation is focused on helping members aged 12 and older with stopping their usage of nicotine products. The program is designed as a monthly engagement for a total of 8 coaching calls, but the Member has 12 months to complete the program if needed. 

Nicotine Replacement: The program also offers support for both over the counter (OTC) and prescription nicotine replacement therapy (NRT) for members aged 18 and older. 

Vision Services

1 eye exam per year and up to $150 annual allowance for 1 set of glasses (frames and lenses) and/or contacts

Weight Management Coaching

Weight Management Coaching delivers weight management intervention for members who are 12 and older. Members can complete 6 weight management coaching sessions with Health Coach; approximately one call per month for a period of 6 months. 

Youth Academic Support

Members in grades K-12 access to online tutoring services up to 2 hours per week as well as ACT/SAT test preparation.

Youth Development and Recreation

Members ages 4-18 years old may receive reimbursement of up to $250 annually for participation in activities such as: 

  • YMCA 
  • Boys and Girls Club 
  • Swim lessons 
  • Computer coding classes 
  • Music lessons