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Caregiver Respite (non-waiver members)
| Members not covered by a waiver program may receive up to 240 hours of caregiver respite services per year with Care Manager approval. A 4-hour minimum is required per use.
Care Manager approval required.
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Convertible Car Seat or Portable Crib
| To support safe practices for our expectant mothers, members who actively participate in our HumanaBeginnings Care Management program (complete a comprehensive assessment and at least 1 follow-up call with a HumanaBeginnings Care Manager), can select 1 convertible car seat or portable crib per infant, per pregnancy. We deliver these items with educational content on proper use and installation.
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| Members 21 and older can receive reimbursement of up to $110 for criminal record expungement once per lifetime.
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Disaster Preparedness Meals
| 14 shelf-stable meals up to twice per year, in an aim to reduce members’ anxiety and uncertainness in the face of natural disaster.
The Governor must declare the disaster in the member’s county of residence to be eligible for the meals.
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| To eliminate barriers to gaining meaningful employment, Humana covers 1 employment physical per year per member for members 18 and older.
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Environmental Modifications (non-waiver members)
| Members not covered by waiver program can receive up to a $5,000 per year benefit to offset the costs of making changes to member’s primary residence or vehicle that enables a higher level of independence with Care Manager approval. Potential uses may include a handrail or grab bar, widening a doorway, installing a walk-in shower, or the maintenance of these items.
- Member must live in the community
- Member must complete HRA-CM Manager reviews and approval
- Member enrollment in Care Management
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| To effectively reduce the risks of falls within the member’s home environment, members 21 and older who are at risk for falls may receive a Fall Prevention kit once per lifetime. Kit contains:
- Non-slip Socks
- Reacher/Grabber
- Non-slip Bath Mat
- Stair Treads
Member must not reside in a residential facility or nursing facility.
Care Manager approval required.
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Financial Literacy coaching
| Up to 6 wellness coaching sessions for members aged 16 and older for money management and budgeting.
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Produce box for Maternal Care
| Up to four boxes of in-season, nutritious, fresh food annually to pregnant members from their second trimester to 60 days postpartum that are deemed food insecure.
Member must participate in HumanaBeginnings.
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| Up to 4 boxes of in-season, nutritious, fresh food annually with Care Manager approval.
Member must be living with conditions such as diabetes, heart failure, COPD, chronic kidney disease, end-stage renal disease, cancer, HIV, or a serious mental illness (SMI).
Frequency: Up to 4 boxes a year
Members can re-order once a week.
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| To support our members 16 and older in gaining meaningful employment, Humana provides GED test preparation assistance in both English and Spanish, including an advisor, access to guidance and study materials, and unlimited use of practice tests. Our test preparation assistance is provided virtually to allow for maximum flexibility and includes test pass guarantee to provide members multiple attempts at passing.
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| 2 haircuts a year for members in grades K-12 (5-20 years old) valued at $20 each with the two redemption periods (March-April, July-September)
Members must enroll in Go365 Mobile Wellness application by uploading a photo of their school registration, school ID, or class schedule.
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| To enhance our members’ ability to live independently and improve overall quality of life, our Hearing Services benefit provides financial assistance to members who require hearing aids. Members 21 and older can take advantage of 1 hearing exam per year, 1 hearing aid per ear every 3 years, 2 hearing aid fitting/checking visits every 3 years, and 60 batteries per year.
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Home-Based Virtual Assistance Technology
| Members participating in our Care Management or Disease Management Program are eligible to receive 1 artificial intelligence (AI)-enabled virtual assistance device. One device per lifetime, per member.
Members must have one the following conditions:
- Social isolation
- Depression
- Memory loss
- ADRD (Alzheimer's disease and related dementias)
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Non-Medical Transportation
| To effectively address the HRSN that impact overall health and wellbeing and reduce inequities in access, Humana provides members with 30 round trips (or 60 one-way trips) up to 30 miles of non-medical transportation per year to locations that address HRSN. Examples include social support groups, wellness classes, WIC and SNAP appointments, and food banks.
This benefit also includes transportation to locations providing social benefits and community integration for members such as community and neighborhood centers, parks, recreation areas, and churches.
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Over the Counter Pharmacy Allowance
| Up to $65 per quarter per household allowance enables Members to purchase products that support appropriate care such as:
- Feminine products
- First aid equipment that do not require prescriptions.
Unused amounts do not roll over to the next quarter.
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Pain Management alternative - Chiropractic Services
| Our Pain Management Alternatives benefit provides members 21 and older with nonpharmacological alternatives, including up to 12 annual chiropractor visits, to manage chronic pain and effectively reduce the need for opioid use.
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Parent/ guardian self-care Allowance
| Through our Parent-Guardian Self-Care Allowance, Humana reimburses up to $40 per quarter for members that are a legal parent or guardian for children up to 12 months old to help cover the costs of childcare and enable our new parents/guardians to spend time doing activities independently and relieve stress.
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Personal Care Attendant Services (non-wavier members)
| Members 21 and older not covered by a Home and Community-Based Services waiver may receive up to 80 hours of personal care attendant services per year. A 4-hour minimum is required per use.
Care Manager approval required.
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Personal Emergency Response System (PERS) (non-waiver members)
| Members not covered by waiver program and enrolled in our Care Management or Diseases Management Programs may receive 1 personal emergency response system device per lifetime to provide round-the-clock emergency service.
Members must not reside in a residential facility or nursing facility.
Care Management approval required.
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| Humana provides members 60 and older with Alzheimer’s or Dementia, and enrolled in our Care Management or Disease Management Programs, 1 photo album annually.
Members must be in Care/Disease Management programs.
Members must reside in a home and/ or community-based setting.
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| To prevent avoidable readmissions caused by poor diet and access to food, Humana provides members with 14 pre-cooked, home-delivered meals that can be stored in the refrigerator following an inpatient or residential facility admission up to 4 times per year.
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| With a smartphone, you have easy access to health-related information and can stay connected to your care team and health plan. Any 18 and older member who qualifies for the Federal Lifeline program will be eligible to receive a free smartphone with monthly talk minutes, text, and data.
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| To ensure our pediatric members ages 6-18 years old are equipped for the school year, we cover 1 sports physical per year. We promote utilization of this benefit to promote participation in school-based activities that encourage physical activity, socialization, and educational opportunities that are essential to youth development and the early adoption of lifelong healthy lifestyle habits.
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Tobacco & Vaping Cessation Coaching
| Tobacco & Vaping Cessation is focused on helping members aged 12 and older with stopping their usage of nicotine products. The program is designed as a monthly engagement for a total of 8 coaching calls, but the Member has 12 months to complete the program if needed.
Nicotine Replacement: The program also offers support for both over the counter (OTC) and prescription nicotine replacement therapy (NRT) for members aged 18 and older.
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| Members 21 and older can receive 1 eye exam per year and up to $150 annual allowance for 1 set of glasses (frames and lenses) and/or contacts
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Weight Management Coaching
| Weight Management Coaching delivers weight management intervention for members who are 12 and older. Members can complete 6 weight management coaching sessions with a Health Coach, approximately one call per month for a period of 6 months.
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| Members in grades K-12 (5-18 years old) have access to online tutoring services up to 2 hours per week, as well as ACT/SAT test preparation.
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Youth Development and Recreation
| Designed to foster engagement in physical and educational activities that promote childhood development, social and community integration, and early adoption of healthy lifestyle habits, members ages 4-18 years old can receive reimbursement of up to $250 annually for participation in activities such as:
- YMCA
- Boys and Girls Club
- Swim lessons
- Computer coding classes
- Music lessons
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