Humana Group Medicare member resources

Use our interactive tools and resources to learn more about your health insurance plan and how to achieve better health.

Go to MyHumana for a more personalized look at your healthcare journey.

Sign in to MyHumana

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Your tools and resources

Find a pharmacy

Enter your ZIP code to find an in-network pharmacy in your area.

Find a pharmacy

Find a doctor

Search for a doctor in your insurance plan's network with our easy-to-use tool.

Telemedicine

Talk to your doctor or another healthcare professional from the comfort of your home.

Learn more about telemedicine

Find Help

Find food assistance, loneliness resources, and other free or reduced cost programs, including new programs for the COVID-19 pandemic.

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New member? Activate your MyHumana account today.

MyHumana makes it easy to access ID cards, claims, in-network providers and drug pricing tools. Activate your MyHumana account now or sign in to manage your plan online.

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Using your Humana plan

Check out some of the resources available on many Humana Medicare Advantage plans.

SilverSneakers®

Access fitness and health programs designed specifically for Medicare members like you.

Let's get started

Go365 by Humana®

Earn rewards for your daily health activities with our wellness program.

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Caregiver information and support

If you’re caring for a loved one, Humana’s caregiver resources and tips can help you find the support you need.

Preventive services

Working with your doctor to help make sure you get the preventive care you need is a good first step to healthy living.

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Part B vs Part D

Here are some helpful tips to better understand the differences between Medicare Part B vs. Medicare Part D.

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Care at Home

Understand your options for personal and professional care at home.

Explore services

We're here to help

Chat with us

Get quick and easy help from a live Humana representative with the online chat feature in your MyHumana account.

You’ll find the chat function on the bottom right of the screen after you sign in. We look forward to chatting with you. Access is based on hours of operation, representative availability and member eligibility.

Sign in to start a chat

Check out the Humana Support Community

Humana health insurance plan members can use the Humana Support Community to ask questions, find helpful resources about using your insurance, and study topics for staying healthy.

Join the conversation

Call us

Humana Group Medicare Customer Care is ready to answer your questions about your Group Medicare plan. Call us at the number listed on the back of your Humana member ID card.

Monday – Friday, 8 a.m. – 9 p.m., Eastern time

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. We also provide free language interpreter services. See our full accessibility rights information , non-discrimination disclosure , and language options .

Limitations on telehealth services, also referred to as virtual visits or telemedicine, vary by state. These services are not a substitute for emergency care and are not intended to replace your primary care provider or other providers in your network. Any descriptions of when to use telehealth services are for informational purposes only and should not be construed as medical advice. Please refer to your evidence of coverage for additional details on what your plan may cover or other rules that may apply.

SilverSneakers may not be available on all plans or in all areas

This communication does not guarantee benefits and does not indicate all services received will be covered by your plan. Please refer to your Evidence of Coverage or call Customer Service at the number on the back of your Humana ID card to confirm that the service will be covered by your plan.

Consult your doctor before beginning any new diet or exercise regimen.

Other pharmacies may be available in our network. You can locate network pharmacies by visiting the Pharmacy Finder opens in new window . CenterWell Pharmacy is the preferred cost-sharing mail-order pharmacy under many Humana MAPD and PDP plans. There are other pharmacies, including preferred cost-sharing retail pharmacies, are available in our network. Members can choose any network pharmacy for their prescriptions.

Rewards must be earned and redeemed within the same plan year. Rewards not redeemed before Dec. 31st will be forfeited.

This information is provided for educational purposes only. It is not to be used for medical advice, diagnosis or treatment. Consult your healthcare provider if you have questions or concerns.

Some links on this page may take you to Humana non-Medicare product or service pages or to a different website.

All product names, logos, brands and trademarks are property of their respective owners, and any use does not imply endorsement.

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Last Updated: 01/07/2026