If you’ve been impacted by a disaster, please visit our Emergency alerts and notifications page for information on support.

Member support

Manage your health the easy way. We’ve gathered tools, documents and resources to help you find what you need in 1 place.

Have you activated your MyHumana account? Get started now to view all of your plan information online.

Activate your account

A group of friends laugh together on a porch.

Important information for our D-SNP plan members: If you received a notice in the mail saying that you are no longer eligible for your Humana health insurance plan, we’re here to help. Don’t let your benefits lapse. Visit Medicaid Eligibility Renewal for D-SNP members.

Quick links

View my benefits

Documents and forms

A cellphone screen displays an example of the member ID card on the MyHumana app.

Humana member apps

Access mobile apps to explore your plan benefits, review prescription drug options and check your claims quickly and easily. Not all apps are available for Medicare members.

Discover mobile apps

Dental plan rules explained in plain language

We created a guide to help you better understand some of the terms and provisions in your Humana dental insurance plan.

Read our dental plan plain language policy

Additional resources

Communication assistance

Where to get medical care

Emergency resources

Using health insurance plans

Caregiver resources

Help and support

Need a hand? You can reach us by phone or chat.

Medicare plans

Call 800-457-4708 (TTY: 711) daily, 8 a.m. – 8 p.m.

Individual dental and vision plans

Call 877-877-1051, Monday – Friday, 8 a.m. – 9 p.m., Eastern time.

Medicaid plans

Contact our customer care team by phone or chat.
Medicaid help and support options

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. We also provide free language interpreter services. See our full accessibility rights information, non-discrimination disclosure, and language options.

Limitations on telehealth services, also referred to as virtual visits or telemedicine, vary by state. These services are not a substitute for emergency care and are not intended to replace your primary care provider or other providers in your network. Any descriptions of when to use telehealth services are for informational purposes only and should not be construed as medical advice. Please refer to your evidence of coverage for additional details on what your plan may cover or other rules that may apply.

Consult your doctor before beginning any new diet or exercise regimen.

This communication does not guarantee benefits and does not indicate all services received will be covered by your plan. Please refer to your Evidence of Coverage or call Customer Service at the number on the back of your Humana ID card to confirm that the service will be covered by your plan.

© Humana 2024

Y0040_GNHL44FEN_C

Last Updated: 06/18/2025