Humana Customer Support Find answers faster

Have a question? Humana has tools and resources designed to make managing your healthcare as simple as can be. From this page, you can easily reach the answers, tools, guidelines, and contact information you need.

Understanding health plan options

Humana is ready to help

We’re here for you! Members can reach Humana by phone, mail, fax, or through MyHumana.
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Tools and resources

Find forms, tools, and planners to manage your coverage and care.

View all tools and resources
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Online answers to common healthcare questions


Questions about benefits, medications, and more come up often. So we’ve collected those questions, and answers, here for you.

See FAQs and answers

Member guidelines

Know your rights and the details of your plan, and find out more about authorizations and appeals.

Read member guidelines
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Reading the explanation of benefits for health claim coverage

Benefits of membership

Take care of your health and manage costs

As a Humana member, you can use helpful health programs and resources, plus register for MyHumana.

Read about member benefits

Humana Guidance Centers

Closing the gap between people and the care they need to live healthier, happier lives.

We offer a place for people to connect with others, participate in fitness classes, take part in health and wellness seminars, and receive customized support and information from our customer care specialists -- at no cost.

Learn more and find a location near you
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Man and woman reviewing plan

Locate the forms you need

Browse the forms you need for medical, dental, life, spending account, and pharmacy claims.

Find your forms
Lower your chances of getting a severe flu

Lower your chances of getting a severe flu

Humana Members – your Humana plan covers the cost of your flu shot! Lower your chances of getting a severe flu by visiting a doctor, clinic, or facility near your area today.

Find a doctor (link opens in new window)