Michigan Integrated Dual-Eligible Special Needs Plans (DSNPs)

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If you have questions or need help, please contact us.

CenterWell Pharmacy

centerwellpharmacy.com

855-430-1738 (TTY:711)

Monday – Friday, 8 a.m. – 11 p.m. and Saturday 8 a.m. – 6:30 p.m., Eastern time

Fax: 800-379-7617

CenterWell Specialty Pharmacy

855-506-1633 (TTY:711)

Monday – Friday, 8 a.m. – 11 p.m. and Saturday 8 a.m. – 6:30 p.m., Eastern time

Fax: 877-405-7940

Fraud, Waste and Abuse

800-614-4126

HumanaFirst 24-hour nurse advice line

HumanaFirst 24-hour nurse advice line

800-477-6931 (TTY: 711)

Available 24/7

Member Services

866-274-9834 (TTY:711)

Monday – Friday, 8 a.m. – 8 p.m., Central Time

Over-The-Counter (OTC) Program

CenterWell Pharmacy™

800-526-1490 (TTY:711) Monday – Friday, 8 a.m. – 6 p.m., Central time

Humana DSNP in Michigan

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Auxiliary aids and services, free of charge, are available to you.
1-800-787-3311 (TTY: 711), Monday through Friday, from 8:00 a.m. to 8:00 p.m., Central time. Humana Inc. and its subsidiaries comply with Section 1557 by providing free auxiliary aids and services to people with disabilities when auxiliary aids and services are necessary to ensure an equal opportunity to participate. Services include qualified sign language interpreters, video remote interpretation, and written information in other formats. Additionally, printed or translated versions of any of our materials are available free of charge to any member within 5 days upon request. See our full Auxiliary Aids and Services Notice.

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. We also provide free language interpreter services. See our full accessibility rights information, non-discrimination disclosure, and language options.

If you are requesting membership in a Dual Eligible Special Needs Plan (D-SNP), the following statement applies: I understand this plan is for individuals with both Medicaid and Medicare. My ability to enroll is based on verification that I am entitled to both Medicare and medical assistance under Medicaid.

Medicare beneficiaries may also enroll in Humana Medicare plans through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov.

Our health benefit plans have exclusions and limitations and terms under which the coverage may be continued in force or discontinued. For costs and complete details of the coverage, refer to the plan document or call or write your Humana insurance agent or the company. In the event of any disagreement between this communication and the plan document, the plan document will control.

Humana is a Dual Eligible Special Needs plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in any Humana plan depends on contract renewal.

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Last Updated: 10/1/2025