From pregnancy to parenthood
We know you’re facing many changes in your life right now and have a lot to do—and we can help.
Support for pregnant members
Our pregnant members and their families get support during and after pregnancy, including:
- Access to a care manager
- Benefits, like a free portable crib
- Rewards through Go365 for Humana Healthy Horizons®, and
- Support from behavioral healthcare providers and lactation consultants
Our program for Humana moms
During pregnancy, get:
- Education and support for you and your partner
- Extra help or support with understanding your health plan benefits
- Referrals for other treatment and community services
- Support from nurses trained to help during pregnancy
After your baby is born, get:
- Coordination with your hospital, lactation, and newborn team
- Education and support for partners
- Family-planning information and services
- Newborn support care when needed
- Referrals for other treatment and community services
To learn more about and enroll in HumanaBeginnings™, our program for pregnant Humana Healthy Horizons in Ohio members:
- Call: 877-856-5702 (TTY: 711), Monday – Friday, 7 a.m. – 8 p.m., Eastern time
- Email:
OHMCDMaternity@humana.com
We aim to give you what you need to feel your best PLUS things that you didn’t even know you needed. Telling you what's healthy isn't enough. We want to help you get there.
We call that human care.
After you deliver
Your baby will be enrolled in Humana Healthy Horizons in Ohio effective the month they are born. You do not have to do anything to enroll your baby.
After your baby is born, if you want to enroll him or her in another contractor’s health plan, call the Ohio Medicaid Consumer Hotline at 800-324-8680 (TTY: 711), Monday – Friday, from 7 a.m. – 8 p.m., Eastern time, and on Saturday, from 8 a.m. – 5 p.m., Eastern time.
Have a visit with the doctor who delivers your baby between three and six weeks after your baby is born. During this visit, talk to your doctor about your family-planning options.
Healthcare for babies
Children should see their doctors regularly from birth through age 20, to make sure they are and stay healthy.
Your baby needs a checkup within seven days of birth. If you do not have a doctor (pediatrician) for your baby:
Members up to age 20 can get any medically necessary health service to treat, prevent, or improve a health problem. This special set of federal benefits is called Early and Periodic Screening, Diagnostic and Treatment (EPSDT) services. Healthchek is Ohio’s EPSDT program.
You know your body best
During and after pregnancy, you and your body will go through many changes. Some changes are not normal. They could be a sign of serious complications that can cause long-term effects or even death.
You may not know how to tell the difference between normal and abnormal changes—but you know when something is wrong. If you are concerned about symptoms or changes, talk to your doctor to make sure you get the care you need.
If you are pregnant or have been pregnant within the past year, and have any of these
A rewards program as unique as you are
At Humana, we want to help you live your best life in your best health possible. As part of our commitment to you, we offer rewards for taking healthy actions – because making good choices rewarding is what human care is all about.
Sign up for Go365 for Humana Healthy Horizons, complete healthy activities, and earn rewards.
Some rewards* you may qualify for right now and after your baby is born include:
- $105 in rewards for having prenatal visits during your pregnancy
- You will earn $15 in rewards per prenatal visit, up to 7 prenatal visits per pregnancy
- $50 in rewards for having one postpartum visit between seven and 84 days after delivery, once per pregnancy
- Up to $90 in rewards for taking your baby to well-child visits
- You will earn $15 in rewards per well-child visit, up to 6 well-child visits
Pacify smartphone app
Our pregnant and new moms can sign up for support through Pacify.
Pacify is a smartphone app that connects you with:
- Pacify lactation consultants: available 24/7 via video to offer breastfeeding support and answer other feeding-related questions
- The Suicide and Crisis Lifeline (988): available 24/7 for emotional and confidential support during a personal or family crisis
- Our Member Services team: available Monday – Friday, 7 a.m. – 8 p.m., Eastern time
- Our 24-hour nurse line: available 24/7 to answer questions about a recent diagnosis, treatment options, current symptoms, medicine side effects, self-care home treatments, when to go to the doctor, when to go to an urgent care center, when to go to an emergency room (ER), preventive care, or lab tests
- Quit smoking coaches: available Monday – Friday, 8 a.m. – 8 p.m., Eastern time, for support from specialists who can help you quit smoking or vaping
You do not need to make an appointment. You can call as often as you need support.
Use the
If you don’t have a mobile phone:
- Call SafeLink Health Solutions at 877-631-2550 to learn how you can get a smartphone at no cost to you, or
-
Get more information about SafeLink Health Solutions, PDF
Resources
*Rewards have no cash value. The monetary amounts listed above are reward values, not actual dollars. For some rewards, your doctor has to tell us that you completed the healthy activity. Once we get this information from your doctor, you will see in the app the option to redeem the reward. For any reward you qualify to earn during the plan year (February 1, 2023 – December 31, 2023), we must get confirmation from your doctor by no later than March 15, 2024.
Go365 for Humana Healthy Horizons is available to all members who meet the requirements of the program. Rewards are not used to direct the members to select a certain provider. Rewards may take 90 to 180 days or greater to receive. Rewards are non-transferrable to other Managed Care Plans or other programs. Members will lose access to the Go365® App to the earned incentives and rewards if they voluntarily dis-enroll from the Humana Healthy Horizons or lose Medicaid eligibility for more than one-hundred eighty (180) days. At the end of plan year (June 30), members with continuous enrollment will have 90 days to redeem their rewards.
Gift cards cannot be used to purchase prescription drugs or medical services that are covered by Medicare, Medicaid, or other federal healthcare programs; alcohol; tobacco; e-cigarettes; or firearms. Gift cards must not be converted to cash. Rewards may be limited to once per year, per activity.