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Support for Humana Healthy Horizons in Ohio members

Welcome to Humana Healthy Horizons® in Ohio. Get the information we want all new members to have.

Medicaid member gets support on her laptop

New member information

We can help you understand your Humana Healthy Horizons in Ohio coverage benefits and get the documents and forms you need.

Enrollment information

Find out about your open enrollment period and how to change your plan, and get answers to other enrollment questions.

Enrollment information

Documents and forms

Access the key documents and forms you may need, including your Member Handbook, provider directories, and other forms to manage your plan.

Get and download key health plan documents and forms

News and alerts

Get information about us—like events in your area—or about the Ohio Department of Medicaid.

Access news and alerts

Support during disasters

We are here to support you during public health emergencies or disasters. We partner with organizations and agencies in Ohio to make sure our members have the resources they need, from access to healthy food to phone support from care managers.

Learn how we support our members before, during, and after a disaster

Measuring our performance

We want to make sure you get the care and services you need. Learn about the tools we use to measure our performance, check out the results, and take a survey to give us your feedback.

Learn how we measure our performance as your health plan

Grievances and appeals

We want you to be happy with the care you get. We hope you get the best care possible. If you are not happy with any part of your healthcare plan, Member Services, your doctor, or a healthcare facility, you can send in a grievance. You also can appeal a claim or a denied service.

Learn about the grievance and appeals process

Contact us

If you have questions, we’re here to help.

Get contact information

Looking for help?

Find a doctor

Find a doctor, hospital, or pharmacy.

Value-added benefits

Learn about the extra benefits and services available to Humana Healthy Horizons in Ohio members.

Documents & forms

Find the documents and forms you need, including your Member Handbook.