Support for Humana Healthy Horizons in Ohio members

We can help you understand your Humana Healthy Horizons in Ohio coverage benefits and get the documents and forms you need.

Find out about your open enrollment period and how to change your plan, and get answers to other enrollment questions.

Enrollment information

Access the key documents and forms you may need, including your Member Handbook, provider directories, and other forms to manage your plan.

Get and download key health plan documents and forms

Get information about us—like events in your area—or about the Ohio Department of Medicaid.

Access news and alerts

We are here to support you during public health emergencies or disasters. We partner with organizations and agencies in Ohio to make sure our members have the resources they need, from access to healthy food to phone support from care managers.

Learn how we support our members before, during, and after a disaster

We want to make sure you get the care and services you need. Learn about the tools we use to measure our performance, check out the results, and take a survey to give us your feedback.

Learn how we measure our performance as your health plan

We want you to be happy with the care you get. We hope you get the best care possible. If you are not happy with any part of your healthcare plan, Member Services, your doctor, or a healthcare facility, you can send in a grievance. You also can appeal a claim or a denied service.

Learn about the grievance and appeals process

If you have questions, we’re here to help.

Get contact information