Support for Humana Healthy Horizons in Ohio members
Welcome to Humana Healthy Horizons® in Ohio. Get the information we want all new members to have.
New member information
We can help you understand your Humana Healthy Horizons in Ohio coverage benefits and get the documents and forms you need.
Enrollment information
Find out about your open enrollment period and how to change your plan, and get answers to other enrollment questions.
Documents and forms
Access the key documents and forms you may need, including your Member Handbook, provider directories, and other forms to manage your plan.
News and alerts
Get information about us—like events in your area—or about the Ohio Department of Medicaid.
Support during disasters
We are here to support you during public health emergencies or disasters. We partner with organizations and agencies in Ohio to make sure our members have the resources they need, from access to healthy food to phone support from care managers.
Measuring our performance
We want to make sure you get the care and services you need. Learn about the tools we use to measure our performance, check out the results, and take a survey to give us your feedback.
Grievances and appeals
We want you to be happy with the care you get. We hope you get the best care possible. If you are not happy with any part of your healthcare plan, Member Services, your doctor, or a healthcare facility, you can send in a grievance. You also can appeal a claim or a denied service.