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From pregnancy to parenthood

We know you’re facing many changes in your life right now and have a lot to do—and we can help.

Mom plays with her baby

Support for pregnant members

Our pregnant members and their families get support during and after pregnancy, including:

  • Access to a care manager
  • Benefits, like a free portable crib
  • Rewards through Go365 for Humana Healthy Horizons™, and
  • Support from behavioral healthcare providers and lactation consultants

Our program for Humana moms

During pregnancy, get:

  • Education and support for you and your partner
  • Extra help or support with understanding your health plan benefits
  • Referrals for other treatment and community services
  • Support from nurses trained to help during pregnancy

After your baby is born, get:

  • Coordination with your hospital, lactation, and newborn team
  • Education and support for partners
  • Family-planning information and services
  • Newborn support care when needed
  • Referrals for other treatment and community services

To learn more about and enroll in our program for pregnant Humana Healthy Horizons in Ohio members:

We aim to give you what you need to feel your best PLUS things that you didn’t even know you needed. Telling you what's healthy isn't enough. We want to help you get there.

We call that human care.

After you deliver

Your baby will be enrolled in Humana Healthy Horizons in Ohio effective the month they are born. You do not have to do anything to enroll your baby.

After your baby is born, if you want to enroll him or her in another contractor’s health plan, call the Ohio Medicaid Consumer Hotline at 800-324-8680 (TTY: 711), Monday – Friday, from 7 a.m. – 8 p.m., Eastern time, and on Saturday, from 8 a.m. – 5 p.m., Eastern time.

Have a visit with the doctor who delivers your baby between three and six weeks after your baby is born. During this visit, talk to your doctor about your family-planning options.

Healthcare for babies

Children should see their doctors regularly from birth through age 20, to make sure they are and stay healthy.

Your baby needs a checkup within seven days of birth. If you do not have a doctor (pediatrician) for your baby:

Members up to age 20 can get any medically necessary health service to treat, prevent, or improve a health problem. This special set of federal benefits is called Early and Periodic Screening, Diagnostic and Treatment (EPSDT) services. Healthchek is Ohio’s EPSDT program.

Learn more about Healthchek

A rewards program as unique as you are

At Humana, we want to help you live your best life in your best health possible. As part of our commitment to you, we offer rewards for taking healthy actions – because making good choices rewarding is what human care is all about.

Sign up for Go365 for Humana Healthy Horizons™, complete healthy activities, and earn rewards.

Some rewards* you may qualify for right now and after your baby is born include:

  • $105 in rewards for having prenatal visits during your pregnancy
    • You will earn $15 in rewards per prenatal visit, up to 7 prenatal visits per pregnancy
  • $50 in rewards for having one postpartum visit between seven and 84 days after delivery, once per pregnancy
  • Up to $90 in rewards for taking your baby to well-child visits
    • You will earn $15 in rewards per well-child visit, up to 6 well-child visits

Download the Go365 for Humana Healthy Horizons mobile app

Learn more about Go365 for Humana Healthy Horizons

Pacify smartphone app

Our pregnant and new moms can sign up for support through Pacify.

Pacify is a smartphone app that connects you with:

  • Pacify lactation consultants: available 24/7 via video to offer breastfeeding support and answer other feeding-related questions
  • The Ohio CareLine: available 24/7 for emotional and confidential support during a personal or family crisis
  • Our Member Services team: available Monday – Friday, 7 a.m. – 8 p.m., Eastern time
  • Our 24-hour nurse line: available 24/7 to answer questions about a recent diagnosis, treatment options, current symptoms, medicine side effects, self-care home treatments, when to go to the doctor, when to go to an urgent care center, when to go to an emergency room (ER), preventive care, or lab tests
  • Quit smoking coaches: available Monday – Friday, 8 a.m. – 8 p.m., Eastern time, for support from specialists who can help you quit smoking or vaping

You do not need to make an appointment. You can call as often as you need support.

Use the self-guided Pacify registration process

Learn more about the Pacify smartphone app

If you don’t have a mobile phone:

Resources

Breastfeeding, PDF

Giving Birth: Vaginal Delivery vs. C-Section Delivery, PDF

High blood pressure during pregnancy, PDF

How to help your baby sleep safely at night, PDF

Key reminders and health plan information for our pregnant members, PDF

Postpartum care, PDF

Tips for a Healthy Pregnancy and Baby, PDF

Understanding Neonatal Abstinence Syndrome, PDF

Understanding Opioid Use Disorder, PDF

Understanding Preterm Labor, PDF

What to expect during pregnancy, PDF

*Rewards have no cash value. The monetary amounts listed above are reward values, not actual dollars. For some rewards, your doctor has to tell us that you completed the healthy activity. Once we get this information from your doctor, you will see in the app the option to redeem the reward. For any reward you qualify to earn during the July 2022 – June 2023 plan year, we must get confirmation from your doctor by no later than September 15, 2023.

Go365 for Humana Healthy Horizons is available to all members who meet the requirements of the program. Rewards are not used to direct the members to select a certain provider. Rewards may take 90 to 180 days or greater to receive. Rewards are non-transferrable to other Managed Care Plans or other programs. Members will lose access to the Go365® App to the earned incentives and rewards if they voluntarily dis-enroll from the Humana Healthy Horizons or lose Medicaid eligibility for more than one-hundred eighty (180) days. At the end of plan year (June 30), members with continuous enrollment will have 90 days to redeem their rewards.

Gift cards cannot be used to purchase prescription drugs or medical services that are covered by Medicare, Medicaid, or other federal healthcare programs; alcohol; tobacco; e-cigarettes; or firearms. Gift cards must not be converted to cash. Rewards may be limited to once per year, per activity.

Looking for help?

Find a doctor

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Value-added benefits

Learn about the extra benefits and services available to Humana Healthy Horizons in Ohio members.

Documents & forms

Find the documents and forms you need, including your Member Handbook.