Transportation coverage
Need to get to a doctor? Have a job interview? We’ll get you there.
Need to get to a doctor? Have a job interview? We’ll get you there.
All Humana Healthy Horizons® in Ohio members get 30 one-way (15 round) trips each calendar year. No approval needed. Rides are available for the following types of trips:
Members enrolled in Humana case management can qualify for additional transportation services, such as rides for:
Unlimited transportation is available for members for the following services:
Transportation is provided by Access2Care. Please call Access2Care within 48 hours of needing a ride, if you think you need access to:
Same-day transportation is available for urgent healthcare needs.
To set up transportation:
Call Access2Care at 855-739-5986 (TTY: 866-288-3133), Monday – Saturday, from 8 a.m. – 6 p.m., Eastern time.
To cancel a ride, call at least 24 hours in advance.
Please call us at 877-856-5702 (TTY: 711), Monday – Friday, from 7 a.m. – 8 p.m., Eastern time with concerns or complaints you may have about these transportation services.