Humana knows that sometimes, you might get sick or hurt without warning. That is why SoonerSelect members are encouraged to utilize virtual care services whenever covered and available. Virtual care, also called telehealth, can be a great way to see a provider without leaving your home.
Virtual care, or telehealth, is the delivery of health care services through video conferencing technology in real time. Telehealth professionals can diagnose, evaluate, and treat a wide variety of common problems you may have without requiring an in-office visit.
Some of the benefits of virtual care include:
Telehealth services help you avoid coming into the doctor’s office. Instead of traveling for your appointment, you remain at your home or office, and use your smartphone, tablet, or computer to chat live, face to face, with a medical professional near you. Using telehealth services is free to use for SoonerSelect members, and prevents you from having to drive to or from an appointment.
Humana Healthy Horizons in Oklahoma, SoonerSelect members get 24/7 virtual care services from licensed board-certified providers through Doctor on Demand™.
Brave™ provides telehealth access to behavioral health professionals for our members.
With Doctor on Demand and Brave, care is always available to you. Meet with a medical provider, psychiatrist, or therapist on your own schedule, from the comfort of home or work.
You should use telehealth services for:
You should go to an emergency room or urgent care facility for:
To learn more: