Humana Healthy Horizons in Oklahoma member support
Whether you’re a new member looking for information to get started, want to find the latest news about Sooner Select, or just need to download a form—you’re in the right place.
We can help you manage and understand your coverage.
New member information
Welcome to Humana Healthy Horizons® in Oklahoma. Get the information we want all new members to have.
Find out about your open enrollment period and how to change your plan and get answers to other enrollment questions.
News and alerts
Get information about us – things like events in your area – or about Sooner Select.
News and Alerts
Managing your health
Managing your health care alone can be hard, especially if you are dealing with many health problems at the same time. If you need extra support to get and stay healthy, we can help. As a member of Humana you may have a care manager on your health care team. A care manager is a specially trained health professional who works with you and your doctors to make sure you get the right care when and where you need it. Review your Member Handbook for more information.
Documents and forms
Your one-stop shop for the key documents and forms you may need, including your Member Handbook, provider directories, and other forms to manage your plan.
Grievance and appeals
We want you to be happy with the care you get. We hope you get the best care possible.
If you are not happy with any part of your healthcare plan, Member Services, your doctor, or a healthcare facility, you can send in a grievance. You also can appeal a claim or a denied service.
If things change
If any of the following change after becoming a Humana Healthy Horizons in Oklahoma member, please call Member Services right away at 888-223-9868 TTY:771:
- You have a change in Medicaid eligibility.
- You become pregnant or give birth.
- There is a change in Medicaid coverage for you or your children.
- Someone in your household goes into state custody.
- You begin receiving Medicare.
- You move.
If you have questions, find the number you need to get help and support.