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Go365 for Humana Healthy Horizons

Go365 for Humana Healthy Horizons® is a wellness program that offers you the opportunity to earn rewards for taking healthy actions.
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Participate in healthy activities and earn rewards

Humana Healthy Horizons® in South Carolina members can participate in Go365 for Humana Healthy Horizons. It is easy to participate in healthy activities and earn rewards through our Go365 for Humana Healthy Horizons wellness program.

To earn rewards, you must:

  • Download the Go365 for Humana Healthy Horizons App from iTunes/Apple Shop or Google Play on a mobile device
  • Create an account to access and engage in the program
    • Members under the age of 18 must have a parent or guardian register on their behalf to participate and engage with the program. The person completing the registration process on behalf of a minor must have the minor’s Medicaid Member ID.
    • Members who are 18 and older can register to create a Go365 account. You must have your Medicaid Member ID.

If you have a MyHumana account, you can use the same login information to access Go365 for Humana Healthy Horizons, after you download the app.

For each eligible Go365® activity completed, you can earn rewards and then redeem the rewards for gift cards in the Go365 in-app mall. Rewards earned through Go365 have no cash value and must be earned and redeemed prior to the reward expiration date.

Call Go365 at 888-225-4669 (TTY: 711) to learn more.

You can qualify to earn rewards by enrolling in Go365 for Humana Healthy Horizons and then completing one or more healthy activities:

Healthy activity Reward Health Risk Assessment completion One-time $25 in rewards for completing the Health Risk Assessment within 90 days of enrolling in Humana Healthy Horizons Breast cancer screening Annual $25 in rewards for female members 40 and older who get a mammogram Cervical cancer screening Annual $25 in rewards for female members 21 and older who get a pap smear Chlamydia screening Annual $25 in rewards for female members who get a chlamydia screening when sexually active and as recommended by their healthcare provider Colorectal cancer screening Annual $25 in rewards for members 45 and older who get a colorectal cancer screening as recommended by their primary care physician (PCP) COVID-19 vaccine Annual $25 in rewards for members 5 and older who upload a picture of their completed COVID-19 vaccine card 1 per year.

Members who were vaccinated before Members who were vaccinated before enrolling in a Humana Healthy Horizons plan may upload their vaccination card within 90 days of their enrollment to get the in rewards.

New members who were not vaccinated before enrolling in Humana Healthy Horizons have 90 days from completion of vaccination and upload of vaccination card to get the in rewards.
Diabetic retinal eye exam Annual $25 in rewards for diabetic members 18 and older who get a retinal eye exam Diabetic screening Annual $25 in rewards for diabetic members 18 and older who get a screening with their PCP for HbA1c and blood pressure Digital onboarding One-time $25 in rewards for downloading the Go365 for Humana Healthy Horizons® app and completing the registration Flu vaccine Annual $25 in rewards for members who get an annual flu vaccine from their doctor, pharmacy or self-reporting if they got a vaccine from another source Follow-up after high-intensity care for substance use disorder $25 in rewards for all members who get follow-up care within 30 days of an inpatient hospital discharge, residential treatment, or detoxification visit for a diagnosis of substance use disorder Follow-up after hospitalization for mental health illness $25 in rewards for all members who get follow-up care within 30 days after a hospital discharge for a diagnosis of select mental health illnesses or intentional self-harm HPV vaccine One-time $25 in rewards for members who get 2 doses of the HPV vaccine between their 9th and 13th birthday Level of care video Annual $10 in rewards for members 19 and older for watching a short video about when to go to the emergency room for care Notification of pregnancy $25 in rewards when pregnant members tell Humana Healthy Horizons of their pregnancy before giving birth. The reward is once per pregnancy Postpartum visit $25 reward for all postpartum females who visit their healthcare provider between 7 and 84 days after giving birth. The reward is once per pregnancy. Prenatal visit Pregnant members can earn $10 in rewards per prenatal visit, up to 10 prenatal visits, for a total of up to $100 in rewards, per pregnancy Tobacco Cessation Program Members 12 and older who enroll in the Tobacco Cessation Program will have 2 opportunities to earn rewards:
  • $25 in rewards for completing 2 calls within 45 days of enrolling in the program
  • $25 in rewards for finishing the program
Weight Management Program Members 12 and older who enroll in the Weight Management Program will have 2 opportunities to earn rewards:
  • $25 in rewards for getting a well-being checkup
  • $25 in rewards for finishing the program
Well-child visits (0-15 months) Up to $120 in rewards for members who do routine well-child visits for their child. Members can get a $20 in rewards per visit, with a 6-visit limit Well-child visits (16-30 months) Up to $30 in rewards for members who do routine well-child visits for their child. Members can get a $15 in rewards per visit, with a 2-visit limit Wellness visits (yearly checkup) Annual $25 in rewards for members 3 years of age and older for getting their yearly checkup

Download and print a copy of the above chart , PDF opens new window

Program Disclaimer

Rewards have no cash value. The monetary amounts listed above are reward values, not actual dollars. For some rewards, your doctor has to tell us that you completed the healthy activity. Once we get this information from your doctor, you will see in the app the option to redeem the reward. For any reward you qualify to earn during the July 2022-June 2023 plan year, we must get confirmation from your doctor by no later than September 15, 2023.

Go365 for Humana Healthy Horizons is available to all members who meet the requirements of the program. Rewards are not used to direct the member to select a certain provider. Rewards may take 90 to 180 days or greater to receive. Rewards are non-transferrable to other Managed Care Plans or other programs. Members will lose access to the Go365 App and to the earned incentives and rewards if they voluntarily dis-enroll from the Humana Healthy Horizons or lose Medicaid eligibility for more than one-hundred eighty (180) days. At the end of plan year (June 30, 2023), members with continuous enrollment will have 90 days to redeem their rewards.

Incentives and rewards cannot be used for gambling, alcohol, tobacco or drugs (except for over-the-counter prescriptions). Rewards may be limited to once per year, per activity. See activity description for details.

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