Health and well-being library
In our health and well-being library, you will find health and wellness resources, articles, and tips, such as:
We have programs for your unique needs. Refer to your Humana Healthy Horizons™ in South Carolina Member Handbook for information on the wellness programs we make available to our members.
Quality enhancement programs and services
We offer our members access to several quality enhancement programs. To learn more about these programs:
- Refer to your Member Handbook
- Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time
Our automated phone system may answer your call on Saturdays, Sundays, and some public holidays. If you call when we are closed and are prompted to leave a message, please do so. We will call you back the next business day.
Our quality enhancement programs include:
We can refer you to children’s programs in your local area that help prevent health problems and give early healthcare services to families with children ages 0 to 5. We also work with your primary care provider to help keep your children healthy.
Disease management program
We designed our disease management program to help you understand and manage your disease(s) and follow your doctor’s plan of care.
Domestic violence program
Your doctor should check for signs of domestic violence at your yearly visit. You can get educational information from your doctor.
Moms First program
Taking care of yourself while you’re pregnant will help your baby have a healthy start. Humana Healthy Horizons™ in South Carolina helps pregnant and new moms get the care they need, provides extra resources and services, and offers rewards for completing prenatal and postpartum checkups.
Pregnancy prevention program
We can refer you to community-based pregnancy prevention programs that you can use, no matter your age, gender, pregnancy status, or parental consent.
Tobacco cessation program
We can give you access to the Wellness Coaching Team using Go365 for Humana Healthy Horizons in South Carolina for participation in the tobacco-cessation program.
Learn more about Go365 for Humana Healthy Horizons
Our quality enhancement services include:
Behavioral health services
When you or your family members need a place to turn for mental health and/or substance use issues, our behavioral health services can help. As your healthcare partner, we want to make sure you get the care you need to be healthy, so you can focus on the days ahead.
Complex care management services
Members who have been in the hospital a lot or who have complex medical needs that require frequent, ongoing help may have the option to get complex care management services. Specially trained Humana nurses and care managers can:
- Provide complex care management to you
- Try to help improve your overall well-being
- Work with doctors, social workers, and community service partners to help make sure your needs are met
If you are 18 years or older, call us at 866-432-0001 (TTY: 711) to learn more and sign up.
You can get family-planning services from your current doctor or from any doctor that offers family-planning services. You do not need approval ahead of time. For more information, call us at 866-432-0001 (TTY: 711).
New medical treatment
Sometimes new treatments:
- Work well
- Do not work well
- Have negative side effects
We track new medical research, and use this information to help us decide to add benefits and services to your health plan. If you think a new medical technology or treatment might help you, call your primary care provider. He or she will work with us to see if it can help you and if we will cover it.