If you or a family member have coverage through South Carolina Healthy Connections Medicaid, you may receive a review form soon. Learn how to keep your benefits on our
South Carolina Medicaid: Member support
Have questions? We’ve got answers. Need support? We’re here for you.
Humana Healthy Horizons in South Carolina member support
Whether you’re a new member looking for information to get started, want to find the latest news about Healthy Connections (South Carolina Medicaid), or ust need to download a form—you’re in the right place. We can help you manage and understand your coverage.
How do I choose Humana?
At Humana, members get access to a network of doctors with no referrals needed and only have copayments on covered medicines. We are committed to supporting our members’ health and wellness, so they can focus on the days ahead.
Learn about your enrollment options
Learn more about how to renew your coverage
Review all the new member resources to help you make most of your health plan.
Where can I find important plan information?
We value our members’ time. We know it is important to find plan information quickly. This includes coverage, benefits, enrollment support, and needed forms.
The documents and forms page is your one-stop shop for downloadable items, such as the Welcome Kit, Member Handbook , Health Risk Assessment (HRA) , and pharmacy forms.
You can also visit the news and alerts page to find current local events in your area.
Learn more about MyHumana—Humana’s secure online member portal.
How can I get help
Learn about the services we offer if you need help using your benefits.
Accessibility information
Helping our members is our first priority. We provide American Sign Language interpreters, trained language interpreters, and teletype services to support our members’ needs.
Care management
Our HumanaBeginnings® care Care management Management program Program helps pregnant members and new moms get the care they need.
Contact us
If you have questions, find the number you need to get help and support.
Disaster support
We are here to support you during public health emergencies or disasters. We partner with organizations and agencies in South Carolina to make sure our members have the resources they need. From access to healthy food to phone support from care managers.
Learn how we can support you during public health emergencies or disaster
Disease management
Children and adults with chronic conditions can access integrative care services that can help improve quality of life.
Grievances and appeals
We want you to be happy with the care you get. We hope you get the best care possible. If you are not happy with your healthcare plan, Member Servies, your doctor or a healthcare facility, you can file in a grievance. You can also appeal a claim or a denied service.
Measuring our performance
We want to make sure you get the care and service you need. Learn about the tools we use to measure our performance, check out the results and take a survey to give us your feedback .
State benefits
We cover a range of health services for our members. Some services are covered by the South Carolina Medicaid program, such as dental, target case management, home- and community-based waiver services, MAPPS family-planning services and development evaluation services.
Learn more about services covered by the South Carolina Medicaid program
Where to get care
Where you get are dependent on the care you need. Find out where to go for annual well visit or any illness that need immediate attention .
Humana Healthy Horizons in South Carolina
Benefits and services Member support Accessibility information Care management Contact us Documents and forms Coverage renewal Disaster support Disease management Enrollment eligibility Grievances and appeals Health Risk Assessment Measuring our performance Member Handbook MyHumana New member resources News and alerts State benefits Where to get care Why Humana Health and wellness D-SNP For providers
Looking for help?
Contact us
If you have questions, find the number you need to get help and support.
Find Care
Find a doctor, hospital, or pharmacy.
Documents and forms
Find the documents and forms you need, including your Member Handbook.