South Carolina Medicaid: Transportation benefits

If you have a medical emergency, call 911.

Humana Healthy Horizons in South Carolina covers ambulance transportation:

• To and from medical appointments for members whose doctor(s) decide(s) must be transported on a stretcher and cannot ride in a car
• To and from medical appointments for members who are bedridden or paralyzed
• To and from medical appointments for members using a value-added service (e.g., an member aged 21 and older could ask us to authorize transportation to a vision appointment)

You must get prior authorization for non-emergency ambulance or stretcher services. If you believe you need access to non-emergency ambulance or stretcher services, call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time.

We do not cover transportation you may need for non-emergency medical care.

South Carolina Healthy Connections may pay for transportation you may need for non-emergency medical care. South Carolina Healthy Connections must cover the medical care you need. If you need a ride, you must talk to the transportation broker in your county to schedule a trip.

South Carolina Healthy Connections uses ModivCare (formerly LogistiCare) as its transportation broker.

Transportation is available for:

• Doctor visits
• Dialysis
• Drug store or other types of medical appointments
• Lab work
• X-rays

Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time.

To ask for a ride, call at least 3 days before your appointment.

To cancel a ride, call at least 24 hours in advance.

Learn about the non-emergency transportation services South Carolina Healthy Connections offers