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Go365 for Humana Healthy Horizons

Go365 for Humana Healthy Horizons™ is a wellness program that offers you the opportunity to earn rewards for taking healthy actions.

Mom and daughter stretching together on an exercise mat.

Participate in healthy activities and earn rewards

Humana Healthy Horizons™ in Florida members can participate in Go365 for Humana Healthy Horizons, PDF opens new window. Participating in healthy activities and earning rewards through our Go365 for Humana Healthy Horizons wellness program is easy.

To earn rewards, you must1:

  • Download the Go365 for Humana Healthy Horizons App from iTunes/Apple Shop or Google Play on a mobile device
  • Create an account to access and engage in the program
    • Members who are 18 and older can register to create a Go365 for Humana Healthy Horizons account
    • You must have your Medicaid Member ID

    If you have a MyHumana account, opens new window, you can use the same login information to access Go365 for Humana Healthy Horizons, after you download the app.

    For each eligible Go365® activity completed, you can earn rewards and then redeem the rewards for gift cards in the Go365 in-app mall. Rewards earned through Go365 have no cash value and must be earned and redeemed prior to the reward expiration date.

    Call Go365 at 1-888-225-4669 (TTY: 711) to learn more.

    You can qualify to earn rewards by enrolling in Go365 for Humana Healthy Horizons and then completing one or more healthy activities:

Healthy Activity Reward Health Risk Assessment (HRA)2 Members can earn $20 in rewards by:

  • Completing and sending the HRA back to us in the envelope in the welcome kit you got,
  • Calling us at 1-855-351-7877 (TTY: 711),
  • Downloading the Go365 for Humana Healthy Horizons App and completing the HRA
  • Creating a MyHumana account, opens new window and completing and submitting the HRA online

$20 reward available only once per year.
Annual Well Visit Program
  • New members can earn $20 in rewards after visiting their Primary Care Physician (PCP) for a wellness visit
  • Visit must happen within first 90 days of enrollment in Humana Healthy Horizons in Florida

Moms First Prenatal and Postpartum Program3
  • Earn $10 in rewards after enrolling in the Moms First Program
  • Members enrolled in the Moms First Program can earn $20 in rewards (once per year) after having one (1) prenatal visit within the first trimester of pregnancy OR within first 42 days of enrollment with Humana
  • Members enrolled in the Moms First Program can earn $20 in rewards (1 per pregnancy, per year) after having one (1) postpartum visit within 60 days after delivery

Weight Management Program4
  • Earn $10 in rewards to enroll in the program AND complete initial well-being visit with your PCP
  • Earn $20 in rewards after completing six (6) telephonic coaching sessions and completing the final well-being checkup with your PCP

Tobacco Cessation Program5
  • Earn $25 in rewards after enrolling in the program and, within 45 days of enrolling in program, completing two (2) telephonic coaching sessions with a Health Coach
  • Earn $25 in rewards after completing 6 additional telephonic coaching sessions (total of 8 calls)
Note: If you do not have a mobile phone, call Safelink Health Solutions® at 1-877-631-2550 to learn how you can get a smartphone at no cost to you.

*Members under 18 years old will not have access to the Go365 App.

Program Disclaimer

1This Go365 for Humana Healthy Horizons Program is only available to members who are 18 years and older.
2New members who complete entire HRA within 90 days of enrollment in plan earn a $20 reward; new members who complete entire HRA after 90 days of enrollment in plan earn a $10 reward.
3Prenatal visit with OB/GYN must occur during the first trimester or within 42 days of enrolling with the plan. Postpartum visit with OB/GYN much occur within 60 days after delivery.
4The intention is for the Weight Management Program to be completed in six (6) months but will allow up to 12 months to complete six (6) sessions giving the member an opportunity to make up for missed coaching sessions.
5The intention is for Tobacco Cessation Program to be completed in seven (7) months but will allow up to 12 months to complete eight (8) sessions giving the member an opportunity to make up for missed coaching sessions.

Rewards have no cash value. The monetary amounts listed above are reward values, not actual dollars. For some rewards, your doctor has to tell us that you completed the healthy activity. Once we get this information from your doctor, you will see in the app the option to redeem the reward. For any reward you qualify to earn during the 2021 plan year, we must get confirmation from your doctor by no later than March 15, 2022.

Go365 for Humana Healthy Horizons is available to all enrollees who meet the requirements of the program. Rewards are not used to direct the enrollee to select a certain provider. Rewards may take 90 to 180 days or greater to receive. Rewards are non-transferrable to other Managed Care Plans or other programs. Enrollees will lose access to the Go365® App to the earned incentives and rewards if they voluntarily dis-enroll from the Humana Healthy Horizons or lose Medicaid eligibility for more than one-hundred eighty (180) days. At the end of plan year (December 31), enrollees with continuous enrollment will have 90 days to redeem their rewards.

Incentives and rewards cannot be used for gambling, alcohol, tobacco or drugs (except for over-the-counter prescriptions). Incentives and rewards cannot be used for gambling, alcohol, tobacco or drugs (except for over-the-counter prescriptions). Rewards may be limited to once per year, per activity. See activity description for details.

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