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Go365 for Humana Healthy Horizons

Go365 for Humana Healthy Horizons™ is a wellness program that offers you the opportunity to earn rewards for taking healthy actions.

Mom and daughter stretching together on an exercise mat.

Participate in healthy activities and earn rewards

Humana Healthy Horizons™ in Florida members can participate in Go365 for Humana Healthy Horizons, PDF opens new window. Participating in healthy activities and earning rewards through our Go365 for Humana Healthy Horizons wellness program is easy.

To earn rewards, you must1:

  • Download the Go365 for Humana Healthy Horizons App from iTunes/Apple Shop or Google Play on a mobile device
  • Create an account to access and engage in the program
    • Members who are 18 and older can register to create a Go365 for Humana Healthy Horizons account
    • You must have your Medicaid Member ID

    If you have a MyHumana account, opens new window, you can use the same login information to access Go365 for Humana Healthy Horizons, after you download the app.

    For each eligible Go365® activity completed, you can earn rewards and then redeem the rewards for gift cards in the Go365 in-app mall. Rewards earned through Go365 have no cash value and must be earned and redeemed prior to the reward expiration date.

    Call Go365 at 1-888-225-4669 (TTY: 711) to learn more.

    You can qualify to earn rewards by enrolling in Go365 for Humana Healthy Horizons and then completing one or more healthy activities:

Health Risk Assessment2 (HRA)

You have 4 options to complete your HRA

Program/Interventions Reward Criteria Reward Amount
  • Complete and send the HRA back to us in the envelope you got in your welcome kit
  • Call us at 855-351-7877 (TTY: 711),
  • Download the Go365 for Humana Healthy Horizons app and complete the HRA
  • Create a MyHumana account and complete and submit the HRA online
$20

COVID-19 Vaccination

You must get two doses of the Moderna or Pfizer vaccine or one dose of the Johnson & Johnson vaccine to be fully vaccinated against COVID-19 and qualify for the reward

Program/Interventions Reward Criteria Reward Amount You must:
  • Get a COVID-19 vaccination and
  • Upload proof of vaccination to us via the Go365 for Humana Healthy Horizons app

Learn more about this activity and reward , PDF opens new window
$20

Moms First Prenatal Postpartum Program3

To enroll: You can call us at 800-322-2758 ext. 1500290

Program/Interventions Reward Criteria Reward Amount Enrollment in Moms First Prenatal Postpartum Program You must enroll in our Moms First Prenatal Postpartum Program $10 Prenatal visit You must complete a prenatal visit with your OB-GYN $20 Postpartum visit You must complete a postpartum visit with your OB-GYN $20

Weight Management Program

To enroll:

Call: 855-330-8053 (TTY: 711) │ Fax: 855-324-7685 │ Email: EXD_CoachMailbox@humana.com

Program/Interventions Reward Criteria Reward Amount Initial well-being check-up with primary care provider (PCP) You must send us a completed/signed medical clearance form $10 Coaching sessions and final check-up with PCP You must complete 6 coaching sessions and final well-being check-up with your PCP within 6 months4 $20

Tobacco Cessation Program

To enroll:

Call: 855-330-8053 (TTY: 711) │ Fax: 855-324-7685 │ Email: EXD_CoachMailbox@humana.com

Program/Interventions Reward Criteria Reward Amount Coaching sessions You must complete 2 coaching sessions within 45 days of enrolling in the program $25 Coaching sessions You must complete 6 additional coaching sessions (a total of 8) within 7 months5 $25

Substance Abuse Program

To enroll: Call 800-229-9880 (TTY: 711)

Program/Interventions Reward Criteria Reward Amount Coaching sessions You must complete 6 coaching sessions within 3 months $20 Outpatient program You participate actively in an outpatient program for 28-30 days $20

Adult annual wellness visit with PCP

Program/Interventions Reward Criteria Reward Amount New members You must visit your PCP within 90 days of enrollment in plan $20
Note: If you do not have a mobile phone, call Safelink Health Solutions® at 1-877-631-2550 to learn how you can get a smartphone at no cost to you.

*Members under 18 years old will not have access to the Go365 App.

Program Disclaimer

1This Go365 for Humana Healthy Horizons Program is only available to members who are 18 years and older.
2New members who complete entire HRA within 90 days of enrollment in plan earn a $20 reward; new members who complete entire HRA after 90 days of enrollment in plan earn a $10 reward.
3Prenatal visit with OB/GYN must occur during the first trimester or within 42 days of enrolling with the plan. Postpartum visit with OB/GYN much occur within 60 days after delivery.
4The intention is for the Weight Management Program to be completed in six (6) months but will allow up to 12 months to complete six (6) sessions giving the member an opportunity to make up for missed coaching sessions.
5The intention is for Tobacco Cessation Program to be completed in seven (7) months but will allow up to 12 months to complete eight (8) sessions giving the member an opportunity to make up for missed coaching sessions.

Rewards have no cash value. The monetary amounts listed above are reward values, not actual dollars. For some rewards, your doctor has to tell us that you completed the healthy activity. Once we get this information from your doctor, you will see in the app the option to redeem the reward. For any reward you qualify to earn during the 2021 plan year, we must get confirmation from your doctor by no later than March 15, 2022.

Go365 for Humana Healthy Horizons is available to all enrollees who meet the requirements of the program. Rewards are not used to direct the enrollee to select a certain provider. Rewards may take 90 to 180 days or greater to receive. Rewards are non-transferrable to other Managed Care Plans or other programs. Enrollees will lose access to the Go365® App to the earned incentives and rewards if they voluntarily dis-enroll from the Humana Healthy Horizons or lose Medicaid eligibility for more than one-hundred eighty (180) days. At the end of plan year (December 31), enrollees with continuous enrollment will have 90 days to redeem their rewards.

Incentives and rewards cannot be used for gambling, alcohol, tobacco or drugs (except for over-the-counter prescriptions). Incentives and rewards cannot be used for gambling, alcohol, tobacco or drugs (except for over-the-counter prescriptions). Rewards may be limited to once per year, per activity. See activity description for details.

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