Medicaid transportation services

We want to make it easy for you to get to the care you need.

A man helps his wife down the front steps of their house while he carries a suitcase.

We’ll help you get a ride

Florida Medicaid will help you get to your doctor visits or even to the pharmacy. It’s easy and free to plan a ride:

  • You can get a ride to your doctor, the pharmacy or a healthcare visit.
  • You can plan a one-time ride, or you can also plan rides for regular doctor visits or other appointments.
  • You can get as many rides as you need.
  • This service is free to you.
  • Your ride type will be based on your needs. It may be in the form of an independent or volunteer driver picking you up, a ticket for public transit, a taxi or mileage reimbursement for a friend or family member.

How to plan a ride

Be sure to call at least 24 hours before your doctor’s visit.

If you are having an emergency, call 911.

Humana Medical Plan members

  • Call LogistiCare at 1-866-779-0565 (TTY: 711) to get a ride. Available Monday—Friday, 8 a.m—5 p.m., Central time.
  • You can also schedule your trip online here, opens new window.
  • Looking for your ride? Call the Where’s My Ride number at 1-866-779-0565 (TTY: 711)

Humana Long-Term Care members

  • Call 1-877-564-0571 (TTY: 711) to schedule your ride
  • Looking for your ride? Call the Where's My Ride number at 1-877-564-0572 (TTY: 711)

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your member handbook.