Caregiver helps woman into car

Transportation services

We want to make it easy for you to get to the care you need.

We’ll help you get a ride

We will help you get to your doctor visits and the pharmacy. It’s easy and free to plan and get a ride:

  • You can get a ride to your doctor, the pharmacy, or a healthcare visit.
  • You can get as many rides as you need.
  • You can plan a one-time ride, or you also can plan rides for regular doctor visits or other appointments.
  • Your ride type may be in the form of an independent or volunteer driver picking you up, a ticket for public transit, a taxi, or mileage reimbursement for a friend or family member.
  • Your ride type will be based on your needs.

How to plan a ride

Be sure to call at least 24 hours before your doctor’s visit.

If you are having an emergency, call 911.

Humana Medical Plan members

  • Contact ModivCare to get a ride, Monday – Friday, 8 a.m. – 5 p.m., Central time.
  • Schedule your trip online
  • Looking for your ride? Call the Where’s My Ride number at 866-779-0565 (TTY: 711)

Contact us

Humana Long-Term Care Plan members

  • Call 877-564-0571 (TTY: 711) to schedule your ride
  • Looking for your ride? Call the Where's My Ride number at 866-779-0565 (TTY: 711)

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital, or pharmacy

Documents & forms

Find the documents and forms you need to manage your Humana Florida Medicaid plan, including your Member Handbook.