Managing your medicines can be a lot of work. We want to make it easier. Learn what medicines your plan covers and where to get them.

What drugs are covered?

Your Humana Dual Fully Integrated plan covers a full range of safe and effective medicines. These medicines are part of a formulary, or Prescription Drug Guide (PDG). The medicines on the PDG are available at no cost to you.

Your doctor will use the PDG to choose the best medicine to treat you and your condition. Some medicines on the PDG may be limited or require approval. This approval is known as prior authorization. If a medicine requires prior authorization, your healthcare provider can help you.

Search the Humana Drug List opens in new window

View printable copies of the Prescription Drug Guide and pharmacy policies:

2026 Prescription Drug Guide (HMO D-SNP) – English pdf opens in new window

2026 Prescription Drug Guide (HMO D-SNP) – Spanish pdf opens in new window

2026 Prior Authorization Criteria pdf opens in new window

2026 Step Therapy Criteria pdf opens in new window

D-SNP Transition Policy opens in new window

Prior authorizations

You may need to get approval before you can get a certain medicine. This approval is also known as prior authorization.

Whether a medicine needs this approval or not may change. Check the Humana Drug List (PDL) opens in new window  to see which medicines need prior authorization.

How to get prior authorization  

To receive coverage for a medication requiring prior authorization, you can:

  • Ask your healthcare provider to submit the request. Your healthcare provider can submit the request online, by fax or phone. Once your request has been processed, your healthcare provider will be notified. If you are a Medicare member, you will also receive a determination letter in the mail.
    • Your healthcare provider can submit the request online, by fax or phone. 
    • Once your request has been processed, your healthcare provider will be notified. If you are a Medicare member, you will also receive a determination letter in the mail.
  • Submit your own prior authorization request. 

Learn more about prior authorization opens in new window

Where can I get my medicine?

You will need to fill your prescription at a Humana network pharmacy. If you use an out-of-network phar¬macy for any reason, you will have to pay the full cost of your medicine.

Learn more about cost-share pharmacy options opens in new window

Find a pharmacy 

To fill a prescription, you can go to one of the many pharmacies that accepts Humana Dual Fully Integrated (HMO D-SNP). Not sure where to go? Find an in-network pharmacy near you using our find a pharmacy service.

Find a pharmacy opens in new window

CenterWell Pharmacy

CenterWell Pharmacy® is Humana’s mail order pharmacy. It is safe, convenient, and easy to use.

When you place an order with CenterWell Pharmacy, we fill it and double check it for accuracy. Then we ship your medications safely and securely by mail so you can:

  • Avoid waiting in pharmacy lines
  • Save time with a 90-day supply of your prescriptions
  • Get support from 600+ pharmacists from the comfort of home
  • Track your refill and get refill reminders

Getting started with CenterWell Pharmacy

Filling your prescriptions with CenterWell® is easy. To get started, download the CenterWell Pharmacy app for Apple® iOS or Android, or sign in online.

Learn more about CenterWell Pharmacy opens in new window

Specialty pharmacy

You may need medicines to treat a complex or long-lasting condition like cancer, HIV, or multiple sclerosis. You may need to fill these prescriptions at a specialty pharmacy. Medicines to treat complex or long-lasting conditions may only be available at certain locations.

You can use our Find a Pharmacy opens in new window  service to find an in-network specialty pharmacy near you.

CenterWell Specialty Pharmacy®

You may be able to fill your specialty prescriptions at our CenterWell Specialty Pharmacy. This pharmacy will fill and mail your specialty prescription to your house.

For more information, call CenterWell Specialty Pharmacy at 844-486-2668 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., and Saturday, 8 a.m. – 6 p.m., Central time. 

How much will I pay for my medicine?

There are two ways to learn what you will pay for your Medicare Part D prescriptions:

Medicare Prescription Payment Plan

Eligible Part D enrollees can pay out-of-pocket prescription drug costs in monthly payments instead of all at once. This program does not save you money or lower your drug costs—it’s a monthly installment payment plan.

Learn more about the Medicare Prescription Payment Plan opens in new window

What if I paid out of pocket?

We hope you don’t have to pay for any medicines out-of-pocket. If you do, let us know by filling out a Pharmacy Direct Member Reimbursement Form, and you may get a refund.

Fill out the Pharmacy Direct Member Reimbursement Form opens in new window  to file a reimbursement claim.

Mail the form to:

Humana Pharmacy Operations
P.O. Box 14601
Lexington, KY 20512

Medication Therapy Management

Medication Therapy Management (MTM), is a Medicare-designed program that Humana offers to eligible D-SNP members. This program allows you to get a one-on-one review of your medications with a qualified pharmacist or other trained healthcare provider. We can help you make sure your medications are working for you, identify any potential lower-cost options and answer any questions or concerns you may have about your medications. 

If you have questions about our MTM program, call our partner organization MedWatchers at 833-677-4088 (TTY: 771), Monday – Friday, 7 a.m. – 8 p.m., Central time.

Learn more about MTM and find out if you qualify opens in new window

Questions?

If you have any questions about your pharmacy benefits, call 800-787-3311 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Central time.

Humana Dual Fully Integrated in Illinois

Humana and Illinois Department of Healthcare and Family Services logos

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find care

Find a doctor, hospital, or pharmacy.

Find important documents and forms

Find Helpful documents and forms related to your health care plan.