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Louisiana Medicaid: Extras for our members

Humana Healthy Horizons® in Louisiana members get value-added benefits, tools, and services at no cost.

Mom and son read a book together
Benefit, tool, or service Age limit Details Cellphone service All Free cell phone through the Federal Lifeline Program, per household. Members who are under 18 will need a parent or guardian to sign up

This benefit covers per lifetime:

  • 1 phone
  • 1 charger
  • 1 set of instructions
  • 350 minutes per month
  • 4.5 GB of data per monthunlimited text messages per month
  • training for you and your caregiver at the first case manager orientation visit

This benefit also includes unlimited calls to Humana Member Services for health plan assistance and 911 for emergencies even if you run out of minutes. You must make at least 1 phone call or send 1 text message every month to keep your benefit.

You may also qualify for enhanced benefits through the Affordable Connectivity Program (ACP) that provides unlimited minutes, 5 GB hotspot and 25 GB of data. You can opt into this benefit by contacting SafeLink at 877-631-2550 or online at

Benefits are subject to change by the FCC under the Lifeline program
Dental services 21+ Up to $500 allowance toward services such as routine dental exams, X-rays, cleaning filings and extractions within network providers Drowning prevention classes 21 and under Drowning prevention classes are offered with the free YMCA membership. If the member does not reside within 20 miles of a partnering YMCA, the member is eligible for reimbursement of up to $200 annually for swimming lessons for infants and children from a certified swim instructor. GED test preparation 16+ GED test preparation assistance, including:

  • A bilingual advisor
  • Access to guidance and study materials
  • Unlimited use of practice tests

Test preparation assistance is provided virtually to allow for maximum flexibility for members.

Also includes test pass guarantee to provide members multiple attempts at passing the test.

To be eligible for this benefit you must:

  • Be at least 16 years old
  • Not have a high school diploma


For members who are between 16 and 18, you must provide additional documentation. You must enroll in the state’s official Adult Education Program and take free classes until you’re ready to sit for the exam.

Sign up for GEDWorks at, opens new window
Home-based interventions for asthma All Up to $200 allowance once per year for carpet cleaning, allergen-free bedding, and/or air purifier

Available to members diagnosed with asthma

Care management approval required
Housing assistance 21+ $500 per lifetime for assistance with utility bills and rent/mortgage hardship (hardship with housing).

Housing assistance includes coverage for:

  • Apartment rent or mortgage payment – a late payment notice is required
  • Utility bill payment – limited to electric, water, and gas utilities
  • Trailer park or lot rent – if this is your permanent residence
  • Moving expenses via licensed moving company – when transitioning from a public housing authority

Care management approval required

You will not receive the funds directly. If the bill is in a spouse’s name, a marriage certificate may be submitted as proof.
Meals—Disaster preparedness/relief meals All One box of 14 shelf-stable meals after a hurricane or tornado, twice per year.

The Governor must declare the tornado or hurricane a disaster for you to be eligible for the meals.
Meals—Post-discharge All Up to 14 home-delivered meals following discharge from an inpatient or residential facility, limit 56 meals per year (up to 4 discharges) Newborn circumcision Up to 12 months of age or as medically necessary Once per lifetime, for members up to 12 months of age or as medically necessary Over-the-counter allowance All Up to $25 per calendar month for over-the-counter (OTC) medicines like pain relievers, diaper rash cream, cough and cold medicine, and first-aid supplies

Prescription not necessary.

Amounts not used each month will not roll over
Pain management—Acupuncture services 21+ Up to 24 acupuncture visits per year for members suffering from chronic pain and/or opioid use disorder Pain management—Massage therapy 21+ Up to 24 massage visits per year for members suffering from chronic pain and/or opioid use disorder Respite care for homeless members Males 18+ The Medical Respite Program ensures member recovery and stabilization and successful integration back into his community and avoid unnecessary emergency department visits and hospital admissions Portable crib All females 1 portable crib, per infant per pregnancy for female members who:

  • Consent to Participate in the HumanaBeginnings™ program
  • Complete a comprehensive assessment
  • Complete 1 additional follow up call within 56 days or 8 weeks of enrollment or identification of pregnancy indicator
Sports physicals 6–18 1 sports physical per year Vision services—Adult 21+
  • 1 annual eye exam
  • Up to $100 allowance for 1 set of glasses (frames and lenses) or contacts (but not both during the plan year)

Members are responsible for any cost more than the $100 allowance
YMCA gym membership All Free one-year membership at participating YMCAs

For more information, call Member Services at 1-800-448-3810 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m.

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