Support for Humana Healthy Horizons in Louisiana members
Welcome to Humana Healthy Horizons® in Louisiana. With us, you get Medicaid that does more. Like more rewards, more everyday benefits, and more help and support.
New member information
Learn about your Humana Healthy Horizons in Louisiana coverage and benefits and get the documents and forms you need.
Enrollment information
Get information about open enrollment and changing your plan.
We want to hear from you!
You trust us with your healthcare—now trust us with your ideas! During the year, we meet with members around the state to find out how we're doing. members who participate become part of our Member Advisory Committee.
Members who join us for an in-person meeting get a $25 gift card.
To reserve your spot or for more information please call Member Services 1-800-448-3810 (TTY: 711) Monday – Friday, from 7 a.m. – 7 p.m. or email lacommunityengagement@humana.com. When leaving a message, please speak slowly and clearly and provide your name and contact information. We will return your call as soon as we can.
Documents and forms
Access key documents and forms, including your Member Handbook and provider directories.
News and alerts
Get information about events in your area, the Louisiana Department of Health, or help after an emergency or disaster.
Support during disasters
We are here to support you during public health emergencies or disasters. We partner with organizations and agencies in Louisiana to make sure our members have the resources they need, from access to healthy food to phone support from care managers.
Measuring our performance
We want to make sure you get the care and services you need. Learn about the tools we use to measure our performance and check out the results.
Grievances and appeals
Learn about submitting a grievance when you are not happy with part of your health plan, and about appealing a decision we make about your health care.
Contact us
We want to help you live your best life in your best health possible. Learn who to contact and how to reach them depending on your question or health need.
Find help in your area
Information about food assistance, loneliness resources, and other free or reduced-cost programs in your area is available online. Search by ZIP code, and then by the type of resource you’re looking for—like food, housing, transportation, care, and more.