MyHumana
MyHumana is our online portal for members to access personal and secure plan information. Register for a MyHumana account, download the app to your smartphone or tablet, and carry your health plan with you 24/7.
MyHumana is our online portal for members to access personal and secure plan information. Register for a MyHumana account, download the app to your smartphone or tablet, and carry your health plan with you 24/7.
After enrolling in Humana Healthy Horizons®, to create and register a MyHumana account:
We will send a confirmation email to the email address you entered when creating the account. To activate your MyHumana account, follow the instructions in the email to verify your email address.
You also can use your MyHumana username and password with
To set up a MyHumana account for members under age 18, call Member Services at the number on the back of your member ID card. Member Services will guide a child’s parent/guardian through the process.
You’ll need to have:
Humana Healthy Horizons members can access MyHumana on the web by:
Humana Healthy Horizons members can access MyHumana after downloading the mobile app on a mobile device by:
Once you have a MyHumana account, we encourage you to sign in every week or two, even if you aren’t looking for specific information, because we send messages to our enrollees through MyHumana.
Humana Healthy Horizons members can connect with Member Services through their MyHumana account. To chat with Member Services:
During periods of high volume, you may need to wait a few minutes to connect with us.
You can chat with Member Services Monday – Friday, 8 a.m. – 8 p.m., Eastern time.