If you or a family member have coverage through South Carolina Healthy Connections Medicaid, you may receive a review form soon. Learn how to keep your benefits on our
South Carolina Medicaid: Hearing coverage
Your hearing is an important part of your overall health. Look over your hearing coverage and find services to help you.
Managed medical assistance services
Coverage for members younger than 21 includes hearing exams. If prescribed by your doctor, we cover hearing tests.
Under the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) portion of your Humana Healthy Horizons® in South Carolina medical plan, we cover medically necessary hearing screenings and diagnostic testing if prescribed by your doctor, including:
- 1 hearing aid or cochlear implants, assessment, fitting, checking, and evaluation every 3 years
- Hearing therapy and related miscellaneous items
You may need to get approval before getting any of the above screenings and diagnostic testing services. This pre-approval is called prior authorization.
To learn more about prior authorization:
Refer to your Member Handbook - Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time
If you need hearing services that are not covered by South Carolina Medicaid, you will have to pay for these services. South Carolina Medicaid pays only for medically necessary services.
Find a hearing doctor
If you need a hearing doctor, you can:
- Use our
Find a Doctor service - Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time
Our automated phone system may answer your call on Saturdays, Sundays, and some public holidays. If you call when we are closed and are prompted to leave a message, please do so. We will call you back the next business day.