The Humana Healthy Horizons® in South Carolina Member Handbook is your guide to your healthcare services. Please read your Member Handbook when you become a Humana Healthy Horizons in South Carolina member and then at least once at the start of each plan year.
Your Member Handbook
Your Member Handbook is your guide to your healthcare services. The Member Handbook is bilingual and has information on:
- Member ID card
- Member responsibilities
- Member rights
- Member services
- Medicaid eligibility
- Services provided through Healthy Connections (South Carolina Medicaid)
- And more!
We include below links to our current Member Handbook:
If you want us to mail you a printed copy of your Member Handbook, please call Member Services:
866-432-0001 (TTY: 711), Monday – Friday, from 8 a.m. – 8 p.m., Eastern time
Our automated phone system may answer your call on Saturdays, Sundays, and some public holidays. If you call when we are closed and are prompted to leave a message, please do so. We will call you back the next business day.