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Humana Healthy Horizons in South Carolina Member Handbook

The Humana Healthy Horizons™ in South Carolina Member Handbook is your guide to your healthcare services. Please read your Member Handbook when you become a Humana Healthy Horizons in South Carolina member and then at least once at the start of each plan year.
Man and woman review handbook at mailbox

Your Member Handbook

Your Member Handbook is your guide to your healthcare services. The Member Handbook is bilingual and has information on:

  • Benefits
  • Coverage
  • Member ID card
  • Member responsibilities
  • Member rights
  • Member services
  • Enrollment
  • Medicaid eligibility
  • Prescriptions
  • Providers
  • Services provided through Healthy Connections (South Carolina Medicaid)
  • And more!

We include below links to our current Member Handbook:

2021 Humana Healthy Horizons in South Carolina Member Handbook (English), PDF opens new window

2021 Humana Healthy Horizons in South Carolina Member Handbook (Spanish), PDF opens new window

If you want us to mail you a printed copy of your Member Handbook, please call Member Services:

866-432-0001 (TTY: 711), Monday – Friday, from 8 a.m. – 8 p.m., Eastern time

Our automated phone system may answer your call on Saturdays, Sundays, and some public holidays. If you call when we are closed and are prompted to leave a message, please do so. We will call you back the next business day.

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