Urgent Care Services

An alternative to ER visits

Urgent care centers provide immediate medical treatment for minor and moderate illnesses and injuries. Most provide care without an appointment, offering timely and affordable services. Staffed by doctors, nurses, and other medical professionals, many centers also provide a range of diagnostic testing. They are usually open seven days a week and have evening hours.

"The doctor was efficient and thorough in her examination and care."

Deborah, New Jersey

For certain non-life threatening illnesses and injuries, urgent care can be a great alternative to an emergency room (ER) visit. Here are some of the conditions that urgent care is designed to treat:

  • Fevers, colds and flu
  • Cuts that need suturing
  • Minor to moderate illnesses and injuries that require X-rays or laboratory tests
  • Broken bones that need setting and casting
  • Sprains and strains
  • Other general cuts and injuries

Services may vary by location.

Emergency rooms should be used for life-threatening illnesses and injuries. The list below includes situations that usually require ER treatment:

  • Falls from greater than seven feet
  • Loss of consciousness
  • Temperature greater than 103 degrees in an infant less than six months of age
  • Pregnancy bleeding or complications
  • Life-threatening allergic reactions
  • Severe burns
  • Severe choking (cannot breathe or talk)
  • Severe abdominal pain
  • Signs or symptoms of stroke or heart attack
  • Amputation of a body part
  • Near drowning
  • Electrical shock
  • Open or angulated fractures

Find an urgent care center near you

Illness and injury can strike without warning. When you need immediate treatment, you should know what to do and where to go. Follow these easy steps to get the quality care you need at the right time, place and cost:

  1. Know your benefits. If you have health benefits, learn what your policy covers and the cost of various services. Most medical coverage offers a lower out-of-pocket cost for urgent care visits.
  2. Know where to go. It makes sense to be prepared in advance for your urgent medical care needs. Take a few minutes now and locate urgent care services close to your home and workplace. Humana members can find network-based options by using the tool below to search.