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2022 extra programs and services

To support your journey to good health, we make available extra programs and services that can help make your life easier.

Mother pushing child on a swing.

Extras for our enrollees

Take advantage of the extras you get as a Humana Healthy Horizons™ in Kentucky enrollee. Below, you’ll find information about each available benefit. You also can find more information, including how to access each benefit, in our 2022 Value-Added Benefits, Services, and Healthy Rewards Guide, PDF opens in new window.

Benefit Description

Cellphone services, PDF opens new window

Free Tracfone through the federal program, per household. Enrollees who are under 18 will need a parent or guardian to sign up.

This benefit covers:

  • 1 phone
  • 1 charger
  • 1 set of instructions
  • 350 minutes of talk time per month
  • 4.5GB of data per month
  • Unlimited text messages each month
  • Training for you and your caregiver at the first case manager orientation visit (when applicable)

Calls to Enrollee Services for health plan assistance and 911 for emergencies are free, even if you run out minutes.

You must make at least 1 phone call or send 1 text message every month to keep your benefit.

Enrollees under case and/or disease management may be eligible for unlimited minutes and an additional 4GB of data upon plan approval.

Benefits are subject to change by the FCC under the Lifeline program.

Criminal expungement services

For enrollees age 21 and older, reimbursement of up to $340 for criminal record expungement, as allowed per the Kentucky Court of Justice, opens new window, per lifetime.

Dental services—Adult

1 additional cleaning per year for enrollees age 21 and older

Doula services

Per pregnancy, for enrollees: doula assistance to provide emotional and physical support to the laboring mother and her family, 4 prenatal visits, 4 postpartum visits, and 1 visit for delivery assistance

GED Testing

For enrollees age 18 and older: GED test-preparation assistance, including a bilingual advisor, access to guidance and study materials, and unlimited use of practice tests. Test preparation assistance is provided virtually to allow maximum flexibility for enrollees. Also includes test pass guarantee to provide enrollees multiple attempts at passing the test.

Go365—wellness coaching, Tobacco cessation

Access to the Wellness Coaching Team using Go365 for Humana Healthy Horizons® in Kentucky for participation in the tobacco- and vaping-cessation program.

  • For all enrollees age 12 and older, up to 8 health coaching/cessation support calls within 12 months of the first coaching session
  • For enrollees age 18 and older, nicotine replacement therapy upon request

Go365—wellness coaching, Weight management

Access to the Wellness Coaching Team using Go365 for Humana Healthy Horizons (for participation in the weight management program)

  • Enrollment in Weight Management Program, completion of a well-being check-up and form with their PCP, completion of 6 total wellness coaching calls within 12 months of enrollment date or return of the PCP form and a final well-being check-up and form with their PCP

Haircuts for kids

Back to school haircuts for kids. Enrollees in grades K–12 can get 1 standard haircut valued at $20. Available for eligible enrollees who get a standard haircut between July 20, 2022 and September 15, 2022.

Portable crib

1 portable crib, per infant, per pregnancy, for female pregnant enrollees who complete at least 6 prenatal visits (Moms First enrollment required to qualify for benefit)

Post-discharge meals

Up to 10 home-delivered meals for enrollees, after discharge from an inpatient or residential facility. Limited to 4 discharges per year, for a total of no more than 40 home-delivered meals (10 per discharge)

Smartphone app for diabetes management

For enrollees 18 years and older with Type 2 diabetes, unlimited access to an innovative digital therapeutic smartphone application for diabetes management

Smartphone app for prenatal care, breastfeeding, and newborn/infant care assistance

For pregnant enrollees and enrollees with a child up to 1 year of age, unlimited access to Pacify, a smartphone application that provides 24 hour a day, 7 days a week access to a proprietary, video-enabled, call-routing system that allows enrollees to connect with a lactation consultant or a physician extender for on-demand assistance

Sports physical

1 sports physical per year for enrollees ages 6 to 18

Vision services—Adult

Eyeglasses (frames and lenses) every 24 months for enrollees age 21 and over

Workforce development program

For enrollees 21 and older –

The Humana Workforce Development Program will provide up to 12 months of assistance to support each participant in planning for the future (e.g., education, training, financial counseling) and engaging in and maintaining meaningful work (e.g., job support and retention coaching).

Limited space available.

Humana identifies enrollees who may meet the criteria to participate in this program based on:

  • Their responses to questions in the Health Risk Assessment (HRA)
  • Referral from a Humana care manager
  • Enrollee self-referral

A Workforce Development Program Employment Coach contacts prospective enrollees to:

  • Complete an employment assessment
  • Determine if enrollee meets participation criteria
  • Determine interest

After enrollment into the program, enrollees are assigned an Employment Coach.

Enrollee caretakers age 21 and older participating in the Humana Workforce program may be eligible for reimbursement up to $40 per quarter for child care during job seeking opportunities, limited to 4 times per year.

Help accessing groceries and essentials

We all know the quality of food we eat affects our health. For many people, an unhealthy diet is a common reality.

According to Feeding America, more than 37 million people in the United States (or 1 in 9 Americans) are unable to access healthy food. Accessing healthy food, especially during the ongoing COVID-19 pandemic, has been difficult for many people. There are programs that can help.

Learn about benefits available through Amazon for people with Medicaid and/or enrolled in SNAP/EBT, PDF opens in new window

Call 866-395-2090 (TTY: 711), Monday – Friday, from 8 a.m. – 8 p.m., Eastern time to learn more.

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Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.