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Caregiver support

Everyone needs a little help sometime. Whether you need assistance from a loved one or you’re the one providing care, find the information and resources you need here.

What does a caregiver do?

Caregivers have an important role. They help loved ones maintain their health and well-being.

A caregiver may help with personal care, health and wellness, household chores, companionship and safety checks.

Caregivers can help you with these types of activities:

  • Staying in touch with loved ones
  • Managing finances
  • Traveling to and from appointments
  • Setting up a safe home
  • Shopping for groceries and cooking
  • Finding activities to do together

Browse more caregiver resources

Share access with your caregiver

As a member, you can share access with a caregiver in different ways. This will give them access to your protected health information (PHI).

2 ways to give access:

The completed form can be mailed to:

Humana Insurance Company
P.O. Box 14168
Lexington, KY 40512-4168

Power of attorney

Do you have power of attorney (POA) for another Humana member?

Download, complete and submit a POA form. This can be found on the documents and forms page.

Find the POA form

Help us help you!

You trust us with your healthcare – now trust us with your ideas! During the year, we hold Listen and Learn sessions with our enrollees to find out how we’re doing. We historically have held these meetings in person. The enrollees who participate become part of our Quality Member Access Committee-Community Advisory Board (QMAC-CAB).

Given the COVID-19 pandemic, we are holding virtual Listen and Learn sessions instead via Zoom. We have the following sessions scheduled, and would love you to attend.

September 23, 2021
Enrollees in Regions 6, 7, and 8
1 p.m. – 2 p.m., Eastern time

November 18, 2021
Enrollees in all regions
1 p.m. – 2 p.m., Eastern time

To reserve your spot or for more information please call 1-888-800-8659. We will collect some information from you, including your e-mail address, and then follow-up with login information in advance of the virtual Listen and Learn. We hope to see you there!

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.