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Humana Healthy Horizons^® in Kentucky contact information

Enrollee services
800-444-9137 (TTY: 711)
Monday – Friday, 7 a.m. – 7 p.m., Eastern time

Case management
888-285-1121 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time

Kentucky Medicaid Population health community resource
866-331-1577 Monday – Friday, 8 a.m. – 5:30 p.m., Eastern time

Prior authorization intake team
888-285-1114 (TTY: 711)
Monday – Friday, 8 a.m. – 8 p.m., Eastern time

HumanaFirst^® Nurse Advice Line
800-648-8097 (TTY: 711)
Available 24 hours a day, 7 days a week

Behavioral health crisis line
833-801-7355 (TTY: 711)
Available 24 hours a day, 7 days a week

Dental
Avesis, 888-459-0791 (TTY: 711)

Vision
Avesis, 888-740-4441 (TTY: 711)

Neonatal intensive care unit
855-391-8655 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time

Transplant services
866-421-5663 (TTY: 711)

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Auxiliary aids and services, free of charge, are available to you.
800-444-9137 (TTY: 711), Monday through Friday, from 7:00 a.m. to 7:00 p.m., Eastern time.
Humana Inc. and its subsidiaries comply with Section 1557 by providing free auxiliary aids and services to people with disabilities when auxiliary aids and services are necessary to ensure an equal opportunity to participate. Services include qualified sign language interpreters, video remote interpretation, and written information in other formats. See our full Auxiliary Aids and Services Notice.

Notice of Non-Discrimination
Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. See our full Non-Discrimination Notice.

Humana Healthy Horizons in Kentucky is a Medicaid Product of Humana Health Plan Inc.

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Last Updated: 10/01/2024