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Humana Healthy Horizons® in Kentucky contact information
Member services
800-444-9137 (TTY: 711)
Monday – Friday, 7 a.m. – 7 p.m., Eastern time
Case management
888-285-1121 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time
Kentucky Medicaid Population health community resource
866-331-1577
Monday – Friday, 8 a.m. – 5:30 p.m., Eastern time
Prior authorization intake team
888-285-1114 (TTY: 711)
Monday – Friday, 8 a.m. – 8 p.m., Eastern time
HumanaFirst® Nurse Advice Line
800-648-8097 (TTY: 711)
Available 24 hours a day, 7 days a week
Behavioral health crisis line
833-801-7355 (TTY: 711)
Available 24 hours a day, 7 days a week
Avēsis – Dental (Before August 1, 2025)
888-211-0599
Monday – Friday, 7 a.m. – 7 p.m.
Avēsis – Vision (Before August 1, 2025)
844-511-5760
Monday – Friday, 7 a.m. – 7 p.m.
DentaQuest – Dental (Effective August 1, 2025)
800-508-6787
Monday – Friday, 8 a.m. – 6 p.m.
EyeQuest – Vision (Effective August 1, 2025)
844-870-3978
Monday – Friday, 8 a.m. – 6 p.m.
Neonatal intensive care unit
855-391-8655 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time
Transplant services
866-421-5663 (TTY: 711)
Humana Healthy Horizons in Kentucky
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