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Have a question for us or need support? Find the contact information you need to get in touch.

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Humana Healthy Horizons™ in Kentucky contact information

Enrollee services
800-444-9137 (TTY: 711)
Monday – Friday, 7 a.m. – 7 p.m., Eastern time

Case management
888-285-1121 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time

Prior authorization intake team
888-285-1114 (TTY: 711)
Monday – Friday, 8 a.m. – 8 p.m., Eastern time

HumanaFirst® Nurse Advice Line
800-648-8097 (TTY: 711)
Available 24 hours a day, 7 days a week

Behavioral health crisis line
833-801-7355 (TTY: 711)
Available 24 hours a day, 7 days a week

Dental
Avesis, 888-459-0791 (TTY: 711)

Vision
Avesis, 888-740-4441 (TTY: 711)

Neonatal intensive care unit
855-391-8655 (TTY: 711)
Monday – Friday, 8 a.m. – 6 p.m., Eastern time

Transplant services
866-421-5663 (TTY: 711)

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Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.