Transportation services

We want to make it easy for you to get to the care you need.

Teens drive together in a car.

We’ll help you get a ride

If you have a medical emergency, call 911.

When your provider says you must be transported on a stretcher and cannot ride in a car, we cover ambulance transportation to and from medical appointments. Transportation is covered for medical appointments if you are bedridden or paralyzed. You must get prior authorization for nonemergency ambulance or stretcher services.

For nonemergent transportation services, please call the Department for Medicaid Services (DMS) at 1-888-941-7433 to get help with the closest transportation service available to you. You can also find transportation information online, opens new window.

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents and forms

Find the documents and forms you need to manage your Kentucky Medicaid plan, including your enrollee handbook.