Extra programs and service

How Do I Access the Benefit

Up to 2 pre-cooked home-delivered meals per day for 10 weeks for pregnant women who are high risk.

Care Manager approval required.

To enroll in the HumanaBeginnings program:

• Call 888-285-1121 (TTY: 711), Monday - Friday, from 8 a.m. - 6 p.m., Eastern time
• Email: KYMCDHumanaBeginnings@humana.com

Pregnant members can select 1 convertible car seat or portable crib per infant, per pregnancy.

Members must actively participate in our HumanaBeginnings Care Management program and complete a comprehensive assessment and at least 1 follow-up call with a HumanaBeginnings Care Manager

To enroll in the HumanaBeginnings program:

• Call 888-285-1121 (TTY: 711), Monday - Friday, from 8 a.m. - 6 p.m., Eastern time
• Email: KYMCDHumanaBeginnings@humana.com

Members 18 and older may receive financial assistance, of up to $340 for criminal record expungement, as allowed per KYCourts.gov, per lifetime

Funds will not be paid directly to the member.

To request the criminal expungement services benefit:

• Call Member Services at 800-444- 9137 (TTY: 711)

Members 18 and older may receive financial assistance, of up to $340 for criminal record expungement, as allowed per KYCourts.gov, per lifetime

Funds will not be paid directly to the enrollee.

1 box of 14 shelf-stable meals twice a year once the Governor has declared the disaster.

• Member must not live in a residential or nursing facility
• The Governor must declare the disaster in the member’s county of residence to be eligible for the meals.

Members affected by a disaster can request meals by phone 888-285- 1121

Doula assistance for pregnant members to provide emotional and physical support to the laboring mother and her family, 5 prenatal visits, 3 postpartum visits and 1 visit for delivery assistance per pregnancy

Members can find and contact a Doula Service provider without asking us for permission (or getting prior authorization).

For help finding a Doula Services provider, call:

• Your HumanaBeginnings Care Manager (if you have one)
• Member Services at 800-444-9137 (TTY: 711)

The Doula Services provider you pick must be willing to register with Humana Healthy Horizons to provide Doula services in Kentucky for reimbursement at our published rates.

The doubla will submit the Doula Reimbursement Form directly to us for the services you receive (to include only the services available through this benefit).

Your Doula will receive reimbursement directly from Humana Healthy Horizons in Kentucky.

GED test preparation assistance for members aged 18 and older, including a bilingual advisor, access to guidance and study materials, and unlimited use of practice tests. Test preparation assistance is provided virtually to allow maximum flexibility for members. Also includes test pass guarantee to provide members multiple attempts at passing the test.

Sign up for GEDWorks at GED.com/Humana

Healthy Horizons in Kentucky pays the course fee of $125 per section, with 4 total sections, so member can access the GEDWorks preparation materials, resources, practice tests, and tests.

1 standard haircut for members in grades K-12 valued at $20 who upload a photo of their school registration form or school ID or class schedule, redemption period March  through April

1 standard haircut for members in grades K-12 valued at $20, who upload a photo of their school registration form or school ID or class schedule, redemption period July  through September 

Members may redeem this reward through the Go365 Mobile Wellness application by uploading a photo of their school registration form, school ID, or class schedule.

For members 18 and older, up to $500 per member per year (unused allowance does not roll over to the next year) to assist with the following housing expenses:

• Apartment rent or mortgage payment (late payment notice required)
• Utility payment for electric, water, or gas (late payment notice required)
• Trailer Park and lot rent if this is your permanent residence (late payment notice required)
• Moving expenses via licensed moving company when transitioning from a public housing authority.

Plan approval required.

• Member must not live in a residential facility or nursing facility.
• Funds will not be paid directly to the member.
• If the bill is in the spouse’s name, a marriage certificate may be submitted as proof.

Community Resource line

Call:

866-331-1577 (TTY:711)

Email:

KYMCDPopulationhlth@humana.com

If you are engaged in one of the applicable care management programs, please speak to your care manager for assistance

14 refrigerated home-delivered meals following discharge from an inpatient or residential facility. Limited to 4 discharges per year.

If you have been discharged from an inpatient or residential facility and Mom’s Meals on behalf of Humana Healthy Horizons in Kentucky has not called you

Call:

Care Management Services

888-285-1121 (TTY: 711) within 30 days of the discharge date to request the post-discharge meals benefit.

Members 21 and older under care management may receive 1 digital blood pressure kit once every 3 years. Kit includes the cuff and monitor.

Care Manager approval required.

If you are engaged in one of the applicable care management programs, please speak to your care manager for assistance.

Members 21 and older under care management may receive 1 weight scale every 3 years. Care Manager approval required.

If you are engaged in one of the applicable care management programs, please speak to your care manager for assistance

For members 18 and older with type 2 diabetes who are not already receiving care management services, unlimited access to an innovative digital therapeutics’ smartphone application for diabetes management

Humana Healthy Horizons in Kentucky will notify eligible members about the program.

To participate, you must:

• Download the Vida Health app (available in English and Spanish) at no cost from iTunes/Apple Shop or Google Play on a mobile device.
• Take a health and wellness assessment.
• Pick a health coach to work with.
• Begin coaching sessions.
  • For more information, visit online: Vida.com/HumanaKentucky or
  • Humana.com/KentuckyDiabetes

Smartphones can provide easy access to health related information and enable members to stay connected to their care team and health plan. Humana members that qualify for the Federal Lifeline program are eligible to receive a free smartphone with monthly talk minutes, text and data.

To learn more, call: Member Services at 800-444-9137 (TTY:711)

1 sports physical per year for members ages 6 to 18

Schedule an appointment with an in-network provider.

You have no out-of-pocket costs. Humana Healthy Horizons in Kentucky will reimburse the provider, once the provider submits a claim for the sports physical.

Tobacco & Vaping Cessation Coaching offers one-on-one support for members who want to stop using nicotine products, including pregnant members who want to quit. Participants complete 8 sessions with a Wellness Coach and have 12 months to complete the program. Available to members 12 and older.

To reach a Wellness Coach who can help you quit,

Call:

877-264-2550 (TTY: 711), Monday through Friday, 8 a.m. to 6 p.m., ET

Weight Management Coaching offers one-on-one support for members who want to achieve or maintain a healthy weight. After getting a doctor’s approval, the member completes 6 sessions with a Wellness Coach. Participants have 12 months to complete the program. Available to members 12 and older.

To reach a wellness coach who can help you achieve your health and well-being goals,

Call:

 877-264-2550  (TTY: 711), Monday through Friday, 8 a.m. to 6 p.m. ET. Press 2 for Weight Management Coaching.

For members 18 and older, up to 12 months of assistance to support each participant in planning for the future (e.g., education, training, financial counseling) and engaging in and maintaining meaningful work. (e.g., job support and retention coaching), and 3 round trip bus vouchers for transportation when enrolled in the program where available.

Member reimbursement for childcare of $40 max per quarter, up to 4 times per year, for caretakers seeking job opportunities; member must participate in the Humana Workforce program to be eligible for reimbursement consideration.

To request to participate in the Humana Workforce development Program:

• Email KYMCDPopulationhlth@humana.com
• Member Services 800-444- 9137 (TTY:711).
• Call our Toll-Free Community Resource Line: 866-331-1577
• Emails should include:
  • “Workforce” in the subject line
  • Member ID number (which you can find on the back of your ID card)
  • Brief description of why you want to participate in the program.
• After Humana receives this self-referral, a Health Services associate contacts prospective members to:
• Complete an employment assessment.
• Determine if member meets participation criteria.
• Determine interest.
• After enrollment into the program, the Health Services associate assist members with requests for childcare and transportation assistance, where available.