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Transportation services

Humana Healthy Horizons® in Louisiana members can set up non-emergency medical transportation services through MediTrans.

Parent buckles daughter into car seat

Scheduling a ride:

To set up a ride with MediTrans:

  • Call 1-844-613-1638, Monday – Friday, from 7 a.m. 7 p.m.
  • Schedule online, also between 7 a.m. and 7 p.m.

If you have to cancel your ride, please do so at least 48 hours in advance.

Call 1-844-613-1638, Monday – Friday, from 7 a.m. 7 p.m. to ask “where’s my ride,” if your ride doesn’t show up, or to arrange urgent transportation.

Urgent transportation services

Urgent transportation refers to a request for transportation made by a healthcare provider for a medical service that does not warrant emergency transport but cannot be postponed.

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