Member support

Find information, tools and resources to help you make the most of your plan.

A Humana associate chats with a member.

Programs designed to support your health

Preventive care

Are you up to date on your health screenings? Are you due for an annual checkup or a flu shot? Sign in to MyHumana to find out.

Check up on your preventive care

Home care

From telehealth to house calls, meal delivery and hospice care, many plans offer coverage for care in the home.

Explore home care options

Mental health care

Explore services that support your mental and emotional health or help with substance use challenges.

Options for behavioral health

SilverSneakers®

Ready to hit the gym? If your plan includes SilverSneakers, gym membership is free. Find a participating fitness center in your area.

Learn about SilverSneakers

Rewards for healthy activities

Earn rewards you can redeem for gift cards with Go365 by Humana®. Activate your account to view a list of eligible activities.

Learn about Go365

Member discounts

Your plan may include valuable discounts on everything from dental care to acupuncture, weight loss, chiropractic or nutrition services.

Explore discounts

  • Caring for a loved one can be challenging. Humana offers tools and resources to help you care for others — and yourself.

Resources for using your plan

Looking for a doctor? Need a form to file a claim? Want to transfer a prescription? We’re here to help.

Frequently asked questions from our members

How do I find my benefit information?

Your benefit information is in your Plan benefits. Sign in to MyHumana  and we’ll take you to your Plan benefits.  

How do I update my address, account or member profile?

Visit Account Settings to view or change your account information. Under the Account menu, you can also access your communication preferences and ID cards. Sign in to MyHumana  and we’ll take you to your Account Settings.

How do I get my member ID card and find out my start date?

Within 10 business days of enrollment, you can view, print, email or order your ID card in the ID Card Center or MyHumana Mobile app. Your plan start date is on the front of your ID card.

Sign in to MyHumana  and we’ll take you to the Humana member ID card center. 

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