Medicare Member Tool Kit
Segment 1: Intro/You’re In Charge of Your Health (:28)
Fade up on graphic: It’s Your Health
DS into graphic: Take Action!
New hobby? Energetic grandkids? Big bucket list?
You have your own reasons for staying healthy.
Whatever they are – and whether you’re new to Medicare or a seasoned pro – taking a few key steps now can help you feel your best. But you don’t have to do it alone.
Humana’s here to help, with resources and support to help you get on track to make healthy changes.
You may even get rewarded when you do! It all adds up to helping you become your healthiest self – so you can stay active and independent, and live life your way.
Fade up on graphic: Get Healthier and Get Rewarded!
Segment 2: Get Healthier and Get Rewarded (:30)
Fade up on graphic: Get Healthier and Get Rewarded!
When you do healthy things – like getting a flu shot, going for a wellness visit, or getting a mammogram you’ll earn great rewards!
Ask your doctor about things you can do to help you get healthier. Your Annual Wellness Visit – or Welcome to Medicare Visit, if you’re new to Medicare – is a great time to talk about screenings and tests you need, as well as your health goals.
Learn more, online at Humana.com. But first, stay tuned for tips on getting the most out of your doctor visit.
Fade up on graphic: Next: Get the Most Out of Your Doctor Visit
Segment 3: Get the Most Out of Your Doctor Visit (1:26)
Fade up on graphic: Get the Most Out of Your Doctor Visit
Did you know you have your very own healthcare team? Everyone on it – your doctors, family and friends, and Humana – wants you to be your healthiest.
But you’re the leader. And sharing your health information with your whole team could help you get the care you need.
It starts with your primary care doctor. A good relationship with your doctor can be key to your good health. But an average appointment lasts just 15 minutes. Make every minute count.
Begin by scheduling smart for a shorter wait to see your doctor. For example, avoid Monday appointments. Or asking for the first appointment of the day.
Bring a friend to help you remember and understand everything your doctor tells you. Write down questions ahead of time and take notes.
Your doctor has heard it all before. So talk straight about things like bladder control, falling, mental wellbeing or other personal health issues. Sharing this information may help your doctor keep small problems from turning into major health issues.
Are you as active or accomplishing as much as you’d like? Talk with your doctor about ways to help step up your routine. This is also the time to talk about medicines you take, and screenings or tests you may need. If you’ve had tests, ask when you’ll hear results.
And if you feel like you still need more help to get healthier, see if your plan includes Humana Health Coaching or Member Assistance Program. Get help staying active, kicking unhealthy habits, and winning back your positive attitude when you’re feeling down.
Find more tips on how to get the most out of your doctor visits at Humana.com.
Next up – a quick look at ways Humana can help support you in reaching your health goals.
Fade up on graphic: Next: Reach Your Health Goals with Humana Programs and Support
Segment 4: Humana Helps You Reach Your Health Goals (1:22)
Fade up on graphic: Reach Your Health Goals with Humana Programs and Support
Congratulations! You’ve decided to get on the road to better health.
Even better? You don’t have to go it alone. Whatever your health goals, Humana has programs and support to help along the way.
Start by talking with your doctor about how you can get and stay active. Silver Sneakers Fitness* is a great place to start. Exercise at a health club or local park. You may feel better and have more energy. Plus, you could have fun and meet new friends!
Still smoking? You know it’s bad for you. But quitting is hard, and most people need help to stop. Ask your doctor about QuitNet* and kick the smoking habit for good.
*Not available on all plans or in all areas. Please consult your Evidence of Coverage plan document or contact the plan using the number on the back of your Humana member ID card.
Need help staying on top of your medicines – and want to possibly save money, too? If your plan includes prescription drug benefits, mail delivery pharmacies, like Humana Pharmacy can help. Get a 3-month supply of medicines you take regularly by mail, with free standard delivery and refill reminders.
Find even more ways to help make your healthcare dollars go further when you keep track of your health information at My Humana, your personal, secure web account, available 24/7. Check claims, compare drug prices, track spending – even name someone you trust to help you manage your healthcare.
And put your smartphone to work – to help you manage your health – with free apps.
Good for you! You’re on your way to being healthier! As always, if you have questions or need help, we’re here.
And find more great tools, programs, and support that can help you on your health journey – at Humana.com.
Fade up on graphic: Humana.com
Humana is a Medicare Advantage HMO, PPO and PFFS organization with a Medicare contract. Enrollment in any Humana plan depends on contract renewal. This information is not a complete description of benefits. For more information contact the plan. Limitations, copayments and restrictions may apply. Benefits, premium and member cost-share may change on January 1 of each year.
Value-added items and services described herein, are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the Humana grievance process. Please contact the number on the back of your Humana ID card for assistance.
Mail order prescription drug orders from Humana Pharmacy are typically received 7-10 calendar days after the pharmacy receives the initial order. For questions about your order, go to HumanaPharmacy.com or call Humana Pharmacy™ at <1-800-379-0092 (TTY:711), Monday - Friday, 8 a.m. - 11 p.m., and Saturday, 8 a.m. - 6 p.m., Eastern time.> Other pharmacies are available in our network. The pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
This information is available for free in other languages. Please call Customer Care at the number on the back of your Humana member ID card.
Esta información está disponible gratuitamente en otros idiomas. Comuníquese con el Departamento de Atención al Cliente llamando al número en el dorso de su tarjeta de identificación de afiliado de Humana.
請致電 Humana 會員卡背面的電話號碼與客戶服務部聯絡。