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Primary care in the palm of your hand

As an On Hand® member, you now have access to unlimited $0 virtual visits with Doctor On Demand® for your primary and everyday healthcare needs, including urgent care, mental health, help managing chronic conditions, and help finding a specialist if you need one. Your primary care doctor unlimited $0 virtual visits are provided by top-rated*, board-certified Doctor On Demand providers, and you can even see the same doctor every visit.

To start using your On Hand plan, download the app and register now.

iPhone image of doctor on screen with phone image reflecting patient-doctor dialogue.

To start using your On Hand plan, download the app and register now.

The effortless way to see your doctor

Doctor On Demand’s full-time, U.S.-based, board-certified doctors and licensed psychologists are available when you are.

To see how a virtual visit works, watch this video, opens new window.

Begin your $0 doctor visit

Simply open the On Hand app and schedule your doctor appointment.

$0 virtual doctor visits

Doctor On Demand treats your everyday health needs, answers questions and assists with all your care.

$5 prescriptions

Pay only $5 for most common prescriptions.

$5 labs

Get lab work for most common screens and tests for only $5.

$0 mental health support

On Hand gives you access to licensed psychologists, psychiatrists and certified health coaches at no additional cost for depression, anxiety and other non-emergency mental health concerns.

In-person support

When you need to see a doctor in-person, your Doctor On Demand® virtual care team will help you find the best doctor at the best value. Or you can see any doctor of your choice. Check your plan summary for coverage information for in-person services.

Doctor on demand kit items displayed including thermometer and cuff

You and your doctor working together—hand in hand

Once registered on the On Hand app, you’ll receive your care kit with blood pressure cuff, pulse oximeter and digital thermometer – at no additional charge (one per household).

Having these tools with you will provide your doctor with important information to diagnose and manage your health.


Ready to take your next step?

See all that MyHumana has to offer.

* On average Humana members rate Doctor On Demand physicians 4.9 out of 5 stars. Doctor On Demand post-visit member surveys.