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Your Medicaid medical coverage

We can help you achieve your best health. Learn about your medical coverage, find doctors and other healthcare providers, and more.

Two doctors in white lab coats discuss information on a chart.

Learn about your Medicaid medical plan

Helping you stay healthy is important to us.

Your Member Handbook includes a full list of your benefits and information about what your medical plan covers.

Member Handbook

Humana Healthy Horizons in Florida® members get a range of services, including:

Physician Care services

  • Chiropractic services
  • Early and regular screening, tests and treatment services for members under age 21
  • Foot care services (podiatry)
  • Mental health services
  • Physical, occupational, respiratory, and speech therapy
  • Physician services, including physician assistant services, and advanced registered nurse practitioner services
  • Renal dialysis services
  • Vision and hearing services

Supplies and imaging services

  • Eye care services and supplies
  • Laboratory and imaging services
  • Medical supplies, equipment, prosthetics, and orthotics
  • Respiratory equipment and supplies

Family planning and pediatric care services

  • Birthing center services
  • Family-planning services and supplies (some exceptions)
  • Healthy Start services (some exceptions)

Assistive care and emergency services

  • Ambulatory surgical treatment services
  • Assistive care services
  • Clinic services – care provided in a county health department, federally qualified health center, or a rural health clinic
  • Emergency services
  • Home health agency services
  • Hospice services
  • Nursing care and nursing facility services
  • Prescription drugs
  • Substance abuse treatment services
  • Transportation

Disease Management

Humana Healthy Horizons in Florida members can access resources from our Disease Management Program. We understand and manage your disease(s) and follow the plan of care you develop with your doctor.

A nurse will:

  • Find and talk to you about resources in your community
  • Help you talk with your doctor
  • Provide education and support to help you learn how to control diseases such as Asthma, Chronic Obstructive Pulmonary Disease (COPD), Congestive Heart Failure, Diabetes, HIV/AIDS, Hypertension, and Sickle Cell Disease

Contact us

Learn more about disease management in your Member Handbook.

Plus more!

We want to help you get the most out of your plan. We are here to support your journey to good health with extra programs and services.

Expanded health and wellness benefits

Expanded medical benefits

  • Flu vaccine, shingles vaccine, pneumonia vaccine
  • Hearing services and vision services
  • Home health care and primary care visits for non-pregnant adults
  • Medically related food and lodging and meals after you’ve been discharged from the hospital
  • Outpatient hospital services and physician home visits
  • Waived copayments

Expanded prenatal and newborn wellness

  • Prenatal visits and newborn visits
  • Newborn circumcisions

*You may need to get approval before using one or more of the above benefits. This is called a preauthorization. You can refer to your Member Handbook or call Customer Care to find out the services that need preauthorization.

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Find a doctor

Where should you go to see a doctor? You have choices. Learn more about your care choices, PDF.

You also can find doctors using our online service or by calling Customer Care.


Our Find a Doctor service is easy to use and lets you search for the type of doctor or service you need in the community where you live.

By phone

Our customer care specialists can help you find doctors, learn more about your medical services and benefits, and answer questions. Contact us

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital, or pharmacy.

Documents & forms

Find the documents and forms you need, including your member handbook.