Medicaid long-term care services

Do you have a Humana Long-Term Care Plan? Your plan includes a care manager, help finding a doctor and support for caregivers.

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Understanding your long-term care (LTC) coverage

If you have a Humana LTC Plan as part of your Florida Medicaid coverage a care manager will reach out to you soon to set up a welcome visit in your home. The care manager will introduce you to these services.

The goal of the Medicaid LTC program is to let you live where you want for as long as you choose. We provide long-term support and services to help you live in your home and your community. A care manager will make sure you get the services you need.

For a full list of services and to learn what’s covered, see your member handbook.

View member handbook

Medicaid covers these LTC services for you:

Assistive care

  • Adult companion care and attendant nursing care
  • Adult day healthcare
  • Assistive care services, assisted living, nursing facility services, hospice services and respite care
  • Behavioral management
  • Caregiver training
  • Care coordination / case management
  • Homemaker services
  • Intermittent and skilled nursing

Health and wellness services

  • Nutritional assessment and risk reduction
  • Personal care services
  • Personal emergency response system (PERS)
  • Physical therapy, respiratory therapy, occupational therapy and speech therapy

Supplies and other services

  • Medical equipment and supplies
  • Medication administration and management
  • Transportation
  • Home accessibility / adaptation services
  • Home delivered meals

Plus more from Humana

Humana wants to help you get the most out of your LTC plan by providing extra services and support.

  • Assisted living bed holds or reservations
  • Box fans
  • Cell phone service
  • Discount at CVS stores
  • Day trip meal reimbursement/allowance
  • Vision services
  • Hearing services
  • Individual therapy sessions to caregivers
  • Non-emergency transportation
  • Outpatient hospital services
  • Over-the-counter (OTC) drug allowance
  • Support to transition out of a nursing facility
  • Vaccines

You may need to get approval before using these benefits. This is called prior authorization. You can always call Customer Care if you have questions about what needs prior authorization.

Find contact information


Care coordination and case management

We know keeping everything organized can be a challenge when it comes to your healthcare. Part of your LTC plan is having the help of a care manager. The care manager will help manage and organize your care.

Your care manager is your contact for getting services through Humana’s LTC program. The care manager will help coordinate your care and act as a case manager while helping you meet your LTC needs.

Learn more about care coordination

Participant Direction Option

There is another option for you as a part of your LTC plan—the Participant Direction Option (PDO). The PDO allows you to self-direct your services. This means you get to choose who provides your services and how and when your services are provided. You are responsible for hiring, training and supervising your direct service workers.

Find more information about PDO

PDO vendor information—GT Independence, opens new window

Agency for Health Care Administration (AHCA) PDO Manual, opens new window

Find a doctor

It’s important to know which doctors you can see on your plan.

LTC specialists and services covered by your plan include adult day care centers, homemaker and companion services, adult family-care homes, assisted living facilities, home health agencies, hospices and nursing homes.

Find a doctor with your care manager

Finding a doctor or specialist you trust is important. Your care manager will help you choose a doctor in our LTC network in your area. Talk to your care manager if you need help or have questions.

Find a doctor online

You can search for a doctor yourself, too. It’s easy to use Humana’s online Find a Doctor tool to search for a doctor or healthcare facility. You can compare doctors, filter by distance and even view ratings.

Search now

Caregiver tools

Caring for a loved one can be challenging. Humana offers support and resources to help you. Looking for the forms you need to grant a caregiver access? You can find those here, too.

Get caregiver support

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your member handbook.