Say no to flu. A yearly flu vaccine is recommended for everyone 6 months and older. Get yours today!

Woman studying on her laptop with her dog in her lap.

Humana Healthy Horizons in Florida Member Handbook

The Humana Healthy Horizons^® in Florida Member Handbook is your guide to your healthcare services. Please read your Member Handbook when you become a Humana Healthy Horizons in Florida member, and then at least once at the start of each plan year.

Humana Healthy Horizons in Florida Member Handbook

The Member Handbook is your guide to your healthcare services. The Member Handbook is bilingual and has information on:

Benefits
Coverage
Enrollment
Medicaid Eligibility
Member ID Card
Member Responsibilities
Member Rights
Member Services
Prescriptions
Providers
And more!

We include below links to our current Member Handbooks:

2024 humana Healthy Horizons in Florida Enrollee Handbook, PDF

2023 Humana Healthy Horizons in Florida Member Handbook, PDF

Through the Federal Lifeline Program, households may be eligible for a smartphone with monthly minutes, text and data. Visit SafeLink to apply.

We also can help you set up and get to your appointments. Learn more at our Transportation page.

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Get contact info

Find a doctor

Find a doctor, hospital, or pharmacy

Documents & forms

Find the documents and forms you need to manage your Humana Florida Medicaid plan, including your Member Handbook.

Find documents & forms

Connect with us on Facebook and our YouTube playlist

Your MyHumana account is here when you need it. Easily access claims, drug prices, in-network doctors, and more. If you don’t have your account, create it today.

For information in alternate languages, please select the appropriate plan name link below.

Para obtener información en idiomas distintos, seleccione el enlace del nombre del plan apropiado a continuación.

Pou enfòmasyon nan lòt lang, tanpri chwazi lyen non plan ki apwopriye a anba a.

Pour des renseignements dans une autre langue, veuillez sélectionner le lien du nom du plan approprié ci-dessous.

Per informazioni in lingue alternative, seleziona il link del nome del piano appropriato qui di seguito.

Чтобы получить информацию на других языках, выберите ссылку на соответствующий план медицинского обслуживания ниже.

Humana Medical Plan - Multi-language Interpreter Services and formats

Humana Long-Term Care Plan - Multi-language Interpreter Services and format

Humana Medical Plan Inc. is a Managed Care Plan with a Florida Medicaid Contract.

Humana Healthy Horizons in Florida is a Medicaid product of Humana Medical Plan, Inc.

The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium, and/or copayments/co-insurance may change. Call Florida’s enrollment broker to enroll, disenroll, or ask questions: 1-877-711-3662 (TTY: 711).

Humana Inc. and its subsidiaries comply with all applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. See our full accessibility rights information and language options.

© Humana 2024

FLHKWSFEN0123

Last Updated: 01/01/2023