The Member Handbook is your guide to your healthcare services. The Member Handbook is bilingual and has information on:
- Benefits
- Coverage
- Enrollment
- Medicaid Eligibility
- Member ID Card
- Member Responsibilities
- Member Rights
- Member Services
- Prescriptions
- Providers
- And more!
We include below links to our current Member Handbooks:
2020 Humana Florida Medicaid Member Handbook, PDF opens new window
2021 Humana Florida Medicaid Member Handbook, PDF opens new window
Through our partnership with SafeLink, PDF opens new window, we make cellphones available to our members. These cellphones come with free data and call time each month. To learn more, or for help finding a doctor, call us at 1-800-611-1467 (TTY: 711).
We also can help you set up and get to your appointments. Learn more at our Transportation page.