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Humana Healthy Horizons in Florida Member Handbook

The Humana Healthy Horizons^® in Florida Member Handbook is your guide to your healthcare services. Please read your Member Handbook when you become a Humana Healthy Horizons in Florida member, and then at least once at the start of each plan year.

Humana Healthy Horizons in Florida Member Handbook

The Member Handbook is your guide to your healthcare services. The Member Handbook is bilingual and has information on:

Benefits
Coverage
Enrollment
Medicaid Eligibility
Member ID Card
Member Responsibilities
Member Rights
Member Services
Prescriptions
Providers
And more

We include below links to our current Member Handbook:

2024 Humana Healthy Horizons in Florida member handbook

Through the Federal Lifeline Program, households may be eligible for a smartphone with monthly minutes, text and data. Visit SafeLink to apply.

We also can help you set up and get to your appointments. Learn more at our Transportation page.

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Get contact info

Find a doctor

Find a doctor, hospital, or pharmacy

Documents & forms

Find the documents and forms you need to manage your Humana Florida Medicaid plan, including your Member Handbook.

Find documents & forms

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Your MyHumana account is here when you need it. Easily access claims, drug prices, in-network doctors, and more. If you don’t have your account, create it today.

Auxiliary aids and services, free of charge, are available to you.

For information in alternate languages, please select the appropriate plan name link below.

Para obtener información en idiomas distintos, seleccione el enlace del nombre del plan apropiado a continuación.

Pou enfòmasyon nan lòt lang, tanpri chwazi lyen non plan ki apwopriye a anba a.

Pour des renseignements dans une autre langue, veuillez sélectionner le lien du nom du plan approprié ci-dessous.

Per informazioni in lingue alternative, seleziona il link del nome del piano appropriato qui di seguito.

Чтобы получить информацию на других языках, выберите ссылку на соответствующий план медицинского обслуживания ниже.

MMA_Auxiliary Aids and Services Notice

LTC_Auxiliary Aids and Services Notice

Notice of Non-Discrimination
Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services.

To see our full Non-Discrimination Notice, please select the appropriate plan name link below.

FL_MMA _Non-Discrimination Notice

FL_LTC_Non-Discrimination Notice

Humana Healthy Horizons in Florida is a Medicaid product of Humana Medical Plan, Inc.

The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium, and/or copayments/co-insurance may change. Call Florida’s enrollment broker to enroll, disenroll, or ask questions: 877-711-3662 (TTY: 711).

See our full accessibility rights information and language options.

Humana Healthy Horizons in Florida is a Managed Care Plan with a Florida Medicaid Contract.

© Humana 2024

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Last Updated: 01/01/2023