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Humana Healthy Horizons in Florida Member Handbook

The Humana Healthy Horizons™ in Florida Member Handbook is your guide to your healthcare services. Please read your Member Handbook when you become a Humana Healthy Horizons in Florida member, and then at least once at the start of each plan year.

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Humana Healthy Horizons in Florida Member Handbook

The Member Handbook is your guide to your healthcare services. The Member Handbook is bilingual and has information on:

  • Benefits
  • Coverage
  • Enrollment
  • Medicaid Eligibility
  • Member ID Card
  • Member Responsibilities
  • Member Rights
  • Member Services
  • Prescriptions
  • Providers
  • And more!

We include below links to our current Member Handbooks:

2021 Humana Healthy Horizons in Florida Member Handbook, PDF opens new window

Through our partnership with SafeLink, PDF opens new window, we make cellphones available to our members. These cellphones come with free data and call time each month. To learn more, or for help finding a doctor, call us at 1-800-611-1467 (TTY: 711).

We also can help you set up and get to your appointments. Learn more at our Transportation page.

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If you have questions, find the number you need to get help and support.

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Documents & forms

Find the documents and forms you need, including your member handbook.