Hearing

All Medicaid health plans in Kentucky offer the same standard coverage. You can learn more about your benefits in your Enrollee Handbook .

Managed medical assistance services

We cover medically necessary hearing screenings and diagnostic testing if prescribed by your doctor, including:

• 1 complete hearing evaluation per year
• Hearing aid, not to exceed $1,200 per ear every 36 months
• 3 follow-up visits within 6 months of initial fitting for hearing aid(s)
• 1 additional follow-up visit within 6 months following hearing aid fitting related to the proper fit and adjustment
  
  You may need approval before getting any of the above screenings and diagnostic testing services. This pre-approval is called prior authorization.
  
  To learn more about prior authorization:
• • Refer to your Member Handbook
  • Call Member Services at 800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time

If you need a hearing doctor, you can:

• Use our Find Care service to identify and locate hearing doctors near you
• Search for the type of hearing doctor you need (e.g., Hearing; Audiology; Ear, Nose, and Throat (ENT))
• For extra help, call Member Services at 800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time

Our automated phone system may answer your call on Saturdays, Sundays, and some public holidays. This system will ask you to select the reason for your call, and we will call you back by the end of the next business day.