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Hearing services

All Medicaid health plans in Kentucky offer the same standard coverage. Humana Healthy Horizons™ in Kentucky offers our enrollees extra perks and services, including hearing coverage for eligible enrollees. You can learn more about your benefits in your Enrollee Handbook.

Managed medical assistance services

For enrollees younger than 21

If prescribed by your doctor, we cover hearing tests.

Under the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) portion of your Humana Healthy Horizons medical plan, we cover medically necessary hearing screenings and diagnostic testing if prescribed by your doctor, including:

  • 1 hearing aid or cochlear implants, assessment, fitting, checking, and evaluation every 3 years
  • Hearing therapy and related miscellaneous items

You may need to get approval before getting any of the above screenings and diagnostic testing services. This pre-approval is called prior authorization.

To learn more about prior authorization:

There is no hearing coverage for enrollees 21 and older.

Find a hearing doctor

If you need a hearing doctor, you can:

  • Use our Find a Doctor service to identify and locate hearing doctors near you
  • Call Enrollee Services at 1-800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time

Our automated phone system may answer your call on Saturdays, Sundays, and some public holidays. This system will ask you to select the reason for your call, and we will call you back by the end of the next business day.

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.