A doctor writes out a prescription at a pharmacy counter next to a girl sitting on the counter.

Pharmacy

MedImpact manages the pharmacy program for all enrollees in Kentucky.

Kentucky Medicaid pharmacy program

Your drug benefit is provided by MedImpact and Kentucky Medicaid.

Humana Healthy Horizons® in Kentucky works with a pharmacy benefit manager (PBM), MedImpact Healthcare Systems, Inc., that serves all enrollees in managed care. To reach MedImpact’s enrollee services team 24 hours a day, 7 days a week, call 800-210-7628.

Your ID card has important information for your pharmacy. If you do not have your ID card you can still go to the pharmacy. Tell them you have Medicaid, and the pharmacist can call MedImpact to get necessary information.

Before you go to a pharmacy, make sure it accepts Kentucky Medicaid.

Find a pharmacy and/or see what is covered

Over-the-counter drug list

Kentucky Medicaid covers certain over-the-counter (OTC) drugs. For Kentucky Medicaid to cover an OTC drug at no cost to you or your family:

  • Your doctor must write you a prescription for the OTC product
  • You must present the prescription at the pharmacy where you want to purchase the OTC drug

Below, we include a link to OTC products covered as part of your pharmacy benefit. Please:

  • Ask your doctor to review the list to make sure any OTC product you take or may take is covered
  • Talk to your doctor and/or pharmacist about the product before you take it the first time

Over-the-counter drug list

Preferred Drug List

You can access a full range of safe and effective medicines. These medicines are part of a formulary, or Preferred Drug List (PDL). The medicines on the PDL are available at no cost to you.

Your doctor will use the PDL to choose the best medicine to treat you and your condition.

View a list of preferred drugs covered under the Kentucky PDL.

Prior authorizations

MedImpact manages prior authorizations for your pharmacy benefit. To reach MedImpact’s enrollee services team 24 hours a day, 7 days a week, call 800-210-7628.

Visit MedImpact’s online enrollee portal

Let your doctor know that he or she must submit a Kentucky Medicaid Pharmacy Prior Authorization Form, PDF opens new window to MedImpact, if a medicine you take needs prior authorization before you can get it.

If you pay for medicine out of pocket

We hope you don’t have to pay for any medicines out of pocket. If you do, fill out and send us a Prescription Drug Reimbursement Claim Form, and you may get a refund. We make the Prescription Drug Reimbursement Claim Form available in English and in Spanish, opens new window

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.