Medical

We can help you reach your best health. Learn about your medical coverage, how to find a doctor, and more.

2 doctors in white lab coats discuss information on a chart.

Learn about your medical plan

Helping you stay healthy is important to us. Humana Healthy Horizons™ in Kentucky has many resources to help you reach your best health. Learn about your medical coverage, how to find a doctor and/or get care, and more.

Refer to your Enrollee Handbook for details about your plan and what’s covered.

Humana Healthy Horizons covers these medical services:

Physician care services

  • Chiropractic services
  • Early and regular screenings, tests, and treatment services for enrollees under age 21
  • Mental health services
  • Physical, occupational, and speech therapy
  • Physician services, physician assistant services, and advanced registered nurse practitioner services
  • Podiatry services
  • Preventive services for all enrollees
  • Renal dialysis services
  • Substance use disorder services
  • Vision and hearing services

Supplies and imaging services

  • Eye care services and supplies
  • Hearing services and supplies for enrollees under age 21
  • Laboratory services
  • Medical supplies, equipment, prosthetics, and orthotics
  • X-ray and imaging services

Family-planning and pediatric care services

  • Birthing center services
  • Family-planning services
  • Specialized children’s clinics

Emergency and other services

  • Ambulatory surgical treatment center services
  • Clinic services – care provided in a county health department, federally qualified health center, or a rural health clinic
  • Home health agency services
  • Hospice services (non-institutional only)
  • Prescription drugs
  • Specialized care management services for enrollees with complex chronic illnesses
  • Targeted care management (TCM)
  • Transplant services
  • Transportation
  • Urgent and emergency services

Chronic conditions

Humana Healthy Horizons offers resources as part of our chronic conditions program. A nurse can help you:

  • Find resources in your community
  • Get the education and support you need
  • Learn how to control diseases such as asthma, cancer, diabetes, and hypertension
  • Talk with your doctor

We designed our chronic conditions program to help you understand and manage your disease and follow your doctor’s plan of care.

To learn more about our chronic conditions program:

  • Refer to your Enrollee Handbook
  • Call Enrollee Services at 1-800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time

Plus more from Humana Healthy Horizons in Kentucky

Humana wants you to get the most out of your plan. To support your journey to good health, we make available extra programs and services that can help your life easier.

Learn more about the extra programs and services we offer enrollees in 2020.

Learn more about the extra programs and services we offer enrollees in 2021.

You may need to get approval before using any of the extra programs and services. This pre-approval is called prior authorization.

To learn more about prior authorization:

  • Refer to your Enrollee Handbook
  • Call Enrollee Services at 1-800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time

Find a Doctor

To find doctors, specialists, healthcare facilities, and other locations that offer care to our enrollees:

  • Use our Find a Doctor service
  • Call Enrollee Services at 1-800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time

Where should you go to get care? You have choices, PDF opens new window.

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.