Where to get care
Your doctor can see you when you’re sick and when you’re well. If your doctor is not available, you have options for where to get care depending on the care you need. Use our
Your doctor can see you when you’re sick and when you’re well. If your doctor is not available, you have options for where to get care depending on the care you need. Use our
For most issues, your primary care physician (PCP):
A visit with your PCP may be appropriate for a number of health concerns, including:
If you don’t have a PCP, you can pick one. To find a PCP near your home or workplace:
To change your PCP, call Enrollee Services at 800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time.
Your PCP may be able to offer you a virtual care (telehealth) visit.
Humana Healthy Horizons® in Kentucky enrollees can have virtual care visits with their doctors. Ask your doctor about the option of a virtual care visit:
Virtual care visits are a great way to stay connected with your doctor without leaving your home.
Can’t see your doctor immediately? You can connect with board-certified doctors 24 hours a day, 7 days a week, via virtual visits with MDLIVE®.
Retail clinics and urgent care centers are a great option, when your doctor is not available.
Retail clinics and urgent care centers are:
To find a retail clinic or urgent care center near your home or workplace:
An emergency is a sudden, serious situation that demands immediate action.
Go to an emergency room (ER) or dial 911 if you have a sudden, serious situation:
If you go to the ER, please: