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News and alerts

Find the latest news, alerts, and information you need about your Humana Healthy Horizons™ in Florida plan.

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Stay up to date

On this page, we’ll post the latest news and alerts on the issues that matter most to you.

Hurricane Idalia

Gov. DeSantis issued a state of emergency for Florida counties who were impacted by Hurricane Idalia. For up-to-date information, including which counties are included in the state of emergency, please visit FloridaDisaster.org. Members who live in counties with an active state of emergency order can refill their prescription(s) early and obtain critical Medicaid services without a prior authorization (e.g., durable medical equipment and supplies, home health services, hospital services, nursing facility services, chemotherapy, dialysis services, etc.)

Your health and safety are important to us. We have people available to help you get the care you need- whether it’s getting a prescription refilled or finding a doctor, hospital, clinic, or other healthcare provider.

If you have questions, please call us at 800-477-6931 (TTY: 711) Monday – Friday 8 a.m. to 8 p.m., Eastern time.

We’ll continue to post updates here as we get them.

Support during disasters

Your health and safety are important to us. Before, during, and after a disaster or other serious weather event, we have people available to help you get the care you need – whether it’s getting a prescription refilled or finding a doctor, hospital, clinic, or other healthcare provider.

Learn more about how we help during disasters

Beacon Health Options becomes Carelon Behavioral Health

On March 1, 2023, Beacon Health Options changed its name to Carelon Behavioral Health. Carelon provides behavioral health services to members in certain counties.

Learn more about the name change, PDF

Learn more about your behavioral health options

Reminders

From time to time, we’ll post key health plan information and education that we think may be important to you:

Don't forget to schedule your and/or your child's free yearly well-visit checkup. Call your doctors or call Customer Care at 1-800-477-6931 (TTY: 711) to schedule appointments today; and remember, these visits are at no cost to you!

Are you or your child up-to-date on all immunizations? Consult your doctor about the importance of getting immunized.

Events

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