Skip to main content

News and alerts

Find the latest news, alerts, and information you need about your Humana Healthy Horizons™ in Florida plan.

A family of three is holding hands

Stay up to date

On this page, we’ll post the latest news and alerts on the issues that matter most to you.

Your health and safety are important to us. Before, during, and after a disaster or other serious weather event, we have people available to help you get the care you need – whether it’s getting a prescription refilled or finding a doctor, hospital, clinic, or other healthcare provider.

Tropical Storm Nicole

Nov. 11, 2022 update: In the wake of Tropical Storm Nicole making landfall, Gov. DeSantis extended his previously issued state of emergency to cover the entire state.

If you have a prescription, you can refill it now, even if it’s not time to do so.

We’ll continue to post updates here as we get them.

Hurricane Ian

Oct. 27, 2022 update: We continue making sure members in Lee and Charlotte Counties get the critical Medicaid-covered services they need, without authorization. If you have questions, please call us at 800-477-6931, Monday – Friday, from 8 a.m. to 8 p.m., Eastern time.

We’ll continue to post updates here as we get them.

Humana Healthy Horizons in Florida

As of April 1, 2021, Humana Florida Medicaid is Humana Healthy Horizons in Florida. Our name changed, but our commitment to you remains the same. You received information in the mail about this name change. You still can use your current Member ID card when getting healthcare. Thank you for being a Humana Healthy Horizons in Florida member. We look forward to partnering with you on your health and wellness journey.


From time to time, we’ll post key health plan information and education that we think may be important to you:

Don't forget to schedule your and/or your child's free yearly well-visit checkup. Call your doctors or call Customer Care at 1-800-477-6931 (TTY: 711) to schedule appointments today; and remember, these visits are at no cost to you!

Are you or your child up-to-date on all immunizations? Consult your doctor about the importance of getting immunized.


Support during disasters

We are here to support you during public health emergencies or disasters. We partner with organizations and agencies in Florida to make sure our members have the support and resources they need, from access to healthy food to in-person and phone support from care managers.

Get support during disasters

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital, or pharmacy.

Documents & forms

Find the documents and forms you need, including your member handbook.