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Extra programs and services

Humana Healthy Horizons™ in Florida members get Medicaid that does more—like more benefits to support your best health so you can focus on the things you love. Learn about the extra benefits and services available to Humana Healthy Horizons™ in Florida members who have a long-term care plan.

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Extras for our members

Take advantage of the extras you get as a Humana Healthy Horizons in Florida member with long-term care coverage, including:

Long-Term Care Services

$0 copayments on all services Copayments waived for all services

No prior authorization required
Assisted living facility/adult family care home (bed hold days) Coverage for up to 30 days

  • Members must plan to return to the facility
  • You must pay your room and board and share of payments while away
  • You must live in the facility for at least 30 days between each departure
  • The facility must notify Humana Healthy Horizons in Florida of your departure within 24 hours

Prior authorization required
Assisted living facility move-in basket Get up to $50 worth of items once per lifetime

A move-in basket is available to members 21 and older who:

  • Live in an assisted living facility
  • Transition/move into an assisted living facility

Members can pick between two baskets:

  • Basket 1: An insulated tumbler, rainbow medication tray, and plush Sherpa home throw blanket inside a clear casual tote bag
  • Basket 2: A bottle holder, green carabiner, copper vacuum insulated bottle, domino set, and Arctic Zone thermal copper mug inside a black tote bag

To pick your basket, talk to your care manager
Cellphone coverage Free cellphone and service through SafeLink Wireless®, PDF opens new window, including:

  • One cellphone/smartphone per household
  • One charger
  • One set of instructions
  • 350 voice minutes (talk time) per month
  • 4.5 GB data per month
  • Unlimited text messages each month
  • Training for members and caregivers at their first case manager orientation visit
  • Free calls to Humana Member Services for health plan assistance and to 911 for emergencies (even if member runs out of free talk time)

Members younger than 18 will need a parent or guardian to sign up

Members must make at least one phone call or send one text message each month to keep this benefit

Additional cellphone benefits may be given to members who are under case or disease management

Benefits are subject to change by the FCC under the Lifeline program

Prior authorization may be required
CVS® discount program 20% discount on certain over-the-counter items at CVS stores

No prior authorization required

As of December 31, 2021, this benefit will no longer be available
Durable medical equipment/supplies
  • Members under care management for congestive heart failure can get 1 weight scale every three years
  • Members under care management for hypertension can get 1 digital blood pressure cuff every three years
Flu/Pandemic prevention kit A flu/pandemic prevention kit that includes:

  • 10 3-ply face masks
  • Hand sanitizer
  • Oral digital thermometer

Available to first 1,000 Humana Healthy Horizons in Florida members (18 and older) who get a flu vaccine

We will send kits to qualifying members
Hearing services
  • One hearing aid assessment, fitting, checking, and evaluation every two years
  • One in-ear monaural hearing aid per ear each year
  • One hearing aid, all other types, per ear every two years

No prior authorization required
Individual therapy sessions for caregivers Unlimited counseling visits for the people who help take care of our members

No prior authorization required
Meal stipend (available for long-distance medical appointment day-trips) $200 per day (up to $1,000 per year) for same-day medical trips greater than 100 miles from home

Humana will reimburse member after member submits receipts

Call Member Services at 888-998-7732 (TTY: 711), Monday – Friday, from 8 a.m. – 8 p.m., Eastern time for more information
Monthly over-the-counter pharmacy allowance $25 per household per month to spend on an approved list of products

Visit our Pharmacy webpage for more information, opens new window
Non-emergency transportation Three round trips per month (within your local area) for members who live in a home- or community-based setting

May need prior authorization
Nursing facility-to-community setting transition assistance $5,000 per lifetime to help a member move, for members who are:

  • Moving out of a nursing facility into their own home, and
  • Paying their own living costs

Prior authorization required
Outpatient hospital services No dollar limit on services

May need prior authorization
Transportation assistance for caregivers For members living in an assisted living facility, eligible caregivers get four one-way trips per month to visit the member in the facility

To set up transportation, call member’s care manager
Vaccine – Influenza Unlimited

No prior authorization required
Vaccine – Pneumonia Unlimited

No prior authorization required
Vaccine – Shingles One per year

No prior authorization required
Vision services One eye exam per year and one of the following:

  • One pair of frames* a year, or
  • A six-month supply of contact lenses with a doctor’s prescription

*Member pays any cost that exceeds $75 for luxury frames

No prior authorization required

Covered Health Management Programs

Care management For all members, complex care management and care management for chronic conditions, including:

  • Asthma
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Heart failure
  • Hypertension

Call Member Services at 888-998-7732 (TTY: 711), Monday – Friday, from 8 a.m. – 8 p.m., Eastern time for more information
Specialty program For all members, access to specialty programs and services related to:

  • Alzheimer’s Disease
  • Pain management
  • Palliative care
  • Sickle cell disease
  • Social work

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