Renew your Medicaid coverage and benefits each year

Everyone has unique needs and deserves unique care. Humana Healthy Horizons® in Kentucky is a Medicaid health plan built by Kentuckians for Kentuckians. You must renew your coverage each year. Renewal means you get to keep your coverage with us. If you don’t renew your coverage, you can lose your healthcare coverage and the extras you get from us. Humana Healthy Horizons in Kentucky cannot process your renewal for Medicaid coverage.

Mother reviews her coverage while holding her baby

Renewing your coverage

The Kentucky Department for Community-Based Services (DCBS) will send you a form by mail when it’s time for you to renew your Medicaid coverage and benefits.

Humana Healthy Horizons in Kentucky cannot process your renewal for Medicaid coverage.

For more information on eligibility renewal, click here opens in new window

If you have questions

For answers to questions about renewing your Medicaid coverage and benefits, call your local DCBS office opens in new window .

Humana Healthy Horizons in Kentucky cannot process your renewal for Medicaid coverage.

For all other questions about your plan, please call Member Services at 800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Eastern time.

Consumer alert

The Kentucky Department for Medicaid Services is reaching out to providers, stakeholders, Medicaid members, and representatives from the advocacy community to raise awareness of an important issue. We are reminding the public to be aware of the possibility of being contacted by telemarketers selling short-term health insurance products that are not compliant with the Affordable Care Act (ACA) opens in new window . The Qualified Health Plans available through kynect health coverage opens in new window  are certified to be ACA compliant.

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find Care

Find a doctor, hospital or pharmacy.

Documents and forms

Find the documents and forms you need, including your member handbook.